It’s All About You
When you work with My Professional Plumber, you can always count on us putting you first. Your needs as a customer, your safety and comfort, and your satisfaction with our work.
Anytime you book a service with us, you’ll receive a text from My Professional Plumber letting you know when your technician is on their way. Beyond that, we’ll let you know who that tech is, including a short bio, so you know exactly who to expect.
5 Things Our Customers Expect (…and get)
- We show up on time. We’ll be at your door when we promise. We guarantee our technician will show up on time. We are easy to reach… real people answer our phones day and night, 24/7.
- Protection and peace of mind. All of our technicians carry the Technician Seal of Safety identification card, assuring you that they have passed a criminal background check and are regularly drug tested.
- Respect for your home. Our technicians are neat, clean & respect your home. We’ll even wear shoe covers and clean up after ourselves.
- No-risk guarantee. You will be satisfied with your service or you’ll get 100% of your money back!
- No surprises. You approve the price before we start the work. There are NO hidden surprises!
Your Time Is Valuable to Us and so Is Your Business
Here are some of the things we offer to make our service the best in East Tennessee:
- “SUPER” TECHNICIANS
Our highly trained master plumbers are background checked, drug tested, licensed, bonded, and insured. Quite simply, we want to be sure that the technicians coming into your home are as honest and dependable as they can be. If you’re not 100% satisfied with your service, we guarantee we’ll do what it takes to make things right. - MOBILE WAREHOUSE TRUCKS
In addition to full service guarantees, clean work, and upfront pricing, you are also protected by the benefits of our warehouses on wheels – or mobile warehouses – which allow us to carry all the parts and tools necessary to complete most plumbing jobs on site, quickly and efficiently with little disruption to your routine.Our “mobile warehouses” contain nearly all the tools necessary to get the job done right in your home. This saves time, is much more efficient, and helps us ensure that we provide the highest quality service possible.
- RESIDENTIAL & COMMERCIAL PLUMBING KNOW-HOW
My Professional Plumber has the staff, materials, and expertise to take care of any residential or commercial plumbing project. Whether you are a homeowner, business owner, or property manager, our master plumbers guarantee their performance or your money back.We have performed top-notch plumbing repair and installation projects of all sizes for homes, companies, hospitals, medical facilities, retail facilities, restaurants, banks, and a range of other commercial establishments.
- CUSTOMER FOCUS
Our customers love us and we love providing them with reliable, affordable, high-quality service. We’re proud members of the Knoxville community and we work hard every day to be known as the best plumbing company around. We aren’t just aiming for your business, we’re also aiming for your trust.