Proudly Serving the Knoxville Area

5 Questions To Ask Before Agreeing To Any Emergency Plumbing Service | Oak Ridge, TN

Photo By Pineapple Studio at istock

When you move into a new home, you should always have several numbers handy. One of them should be the number for a plumber who offers emergency plumbing services. These services include anything that has to do with floods, major leaks, sewers and more. These issues cannot be ignored and need to be dealt with as swiftly as possible. If you fail to do so, the consequence is usually much more severe.


There are many plumbers offering emergency plumbing services in Oak Ridge, TN. Finding the right one can be quite a headache. It’s important to narrow down all of your options by asking the plumbers several crucial questions. A good plumber should have all of the answers that you’re looking for and more. Here are 5 crucial questions that you should always ask before agreeing to any plumbing service.

Are You Licensed?

First and foremost, before you start any interview, you must determine whether the plumber is licensed. Being licensed means a lot of things. For one, it means that your plumber has the professional experience and expertise needed to deal with any emergency plumbing service that you throw at them. Plumbers that are licensed will also complete annual recertification tests, so they are up-to-date with all building codes.

A licensed plumber will also be able to uphold a quality that is consistent with local, state and national building codes. You can rest assured that you’re in good hands.

Are You Insured?

Another important thing to consider is whether the plumber has any insurance for their emergency plumbing services. Insurance is crucial and should not be overlooked. It means that you’ll have some type of recourse should any accident or mistakes occur. A plumber that does have insurance will usually be more than happy to provide you with their policy. Take a look at the type and amount of coverage that they have. For example, you might want to consider whether thefts are covered.

Understanding what type of insurance that the emergency plumbers have, as well as what you need is important. Insurance will make sure that you don’t need to cover any accidents or mistakes out of your own pocket. In the unfortunate event that accidents or mistakes happen, they can become costly rather quickly.

How Long Will It Take for You to Arrive?

Response time is a crucial aspect of all emergency plumbing services. If you’re dealing with a flood or a leak, you’re going to want your emergency plumber to arrive as quickly as possible. The longer that it takes, the more damage there’ll be. Theoretically, you’ll also be paying more for repairs as well. If there’s water damage to the structural foundation of your home, you could be paying tens, if not hundreds, of thousands of dollars.

In most cases, the length of time that it will take for an emergency plumber to arrive will vary; however, you should aim to hire someone who can get to you within the hour. This is also why it’s important to know where the emergency plumber is located. If they are located across town, they are going to take an exponentially longer amount of time to reach you.

What Are the Fees Involved?

Getting a good idea of how much everything will cost you is also very important. You need to know whether the plumber charges by the hour or by the job. If it’s by the hour, you may also need to inquire about additional fees that may also factor into the job. It’s also important to inquire about travel fees and service fees. Most plumbers will charge a service fee just for showing up at your house. This fee is non-negotiable, so you should always ask what the service fees include.

Another important fee to ask about is the travel fee. When it comes to emergency plumbing services, time and distance matter. Due to this reason, some plumbers may charge extra for showing up in rush hour or for showing up within a certain amount of time. Some plumbers may ask that you pay for the cost of gas.

What Are Your Specialties?

This is a fairly straightforward question, and may cause you to have several numbers for emergency plumbing services. Some plumbers may specialize in dealing with leaks and floods. They may be able to deal with other plumbing problems as well, but they tend to handle more cases in those areas. If you find out what each plumber specializes in, you can pick and choose who you hire and who is more appropriate for different tasks.

Different plumbers may have different specialties. Some specializes in emergency services, and will have all of the most advanced equipment and tools needed to deal with some of the most common types of emergencies. Emergency plumbers may also be more mobile, and may have special schedules and timetables that allow them to get to your home in a relatively short period of time, so that your emergency is dealt with as swiftly as possible. After all, time is of the essence in many of these situations, and the longer that you wait, the worse that your problem will eventually become.

Get the Emergency Plumbing Services You Need Right Away

Do you need emergency plumbing services in Oak Ridge, TN? Give My Professional Plumber a call at 865-248-2549. Our plumbers have many years of experience under their belts and can deal with a wide range of plumbing services in a jiffy. Our licensed plumbers can come out and give you a quote on the type of services that you need. We also offer many specials, promotions and discounts on our services.

If you’re looking for an emergency plumber, give us a call. You can also talk to us before any emergency arrives, so that you’ll have our number handy when an emergency occurs. This way, you’ll be confident in our service and won’t need to waste any time asking us questions then.


118 North Peters Road
Knoxville, TN 37923


8:00 am–5:00pm