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Questions To Ask A Plumbing Company | Knoxville, TN

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The plumbing system is at the heart of every home. It is responsible for supplying your house with clean water for drinking and washing. It also ensures that the wastewater from your house is promptly drained out to keep your home clean, hygienic, and healthy for you and your family. Therefore, plumbing problems can cause serious inconveniences, which explains why it is important that they get the attention of a plumber as soon as they are noticed.

Although there are many plumbing companies offering commercials, industrial, and even residential plumbing services in Knoxville, TN, not all of them are the same. Therefore, if you are looking for a plumber, you need to do your due diligence to ensure that you pick a plumbing company with what it takes to fix your plumbing issues in the most efficient way possible. Below are the top questions you need to ask plumbers as you narrow down your choices to the best one available.

Is Your Plumbing Company Licensed?

Installing and repairing plumbing systems is an intricate job that should only be done by qualified professionals. To determine if the plumber you are considering hiring is a qualified professional, you need to ask about licensing. A professional plumbing company should be licensed by the relevant authorities. Proper licensing is proof that a given plumbing professional is committed to the existing building code and other professional standards. If you make the mistake of hiring an unlicensed plumbing service, you will be exposed to the risk of receiving substandard services that might end up costing you more money down the road.

Are You Insured?

Insurance is also an important credential that every reliable plumbing company in Knoxville, TN should have. It ensures that you are protected against financial losses you might suffer due to mistakes and accidents that may occur as a result of a particular plumbing job in your home. For instance, if a technician from a plumbing professional gets hurt during the job, they should be covered by insurance provided by the company. Besides, if there are damages to your property caused by the plumbing job at hand, the plumbing company’s insurance should cover the cost of the needed repairs. If your hire a plumbing professional that is not insured, you will be at risk of paying for the cost of mistakes done by their plumbers.

How Long Have You Been in Operation?

As mentioned earlier, the plumbing system is an important part of your home, and therefore, you cannot afford to allow amateurs to lay their hands on it. In any case, hiring an inexperienced plumber puts you at the risk of working with people who are not conversant with the plumbing issue that you are facing. Therefore, before you can hire a plumbing company, you have to be courageous enough to ask them about their experience. If a company has not been in the industry for more than a few years, you should avoid them and go for a more experienced plumbing contractor.

Do you offer 24/7 Emergency Plumbing Services?

Plumbing problems can occur at any time of the day or night. Some have to be fixed as soon as they occur, given that they can make your home virtually uninhabitable. For instance, if you notice a burst water pipe or a clogged toilet in the middle of the night, it may not be possible for you to wait until morning. As such, you need to be in touch with a plumber who is ready to respond to your call of distress at any time of the day or night. In other words, if you are looking for a plumber, you need to ask them if they offer 24/7 emergency plumbing services.

Are There Any Warranties?

Plumbing is quite a technical job, and therefore, no matter how experienced a plumber might be, they can make mistakes when repairing or installing your plumbing system. But who should pay for such mistakes? A professional plumber should cover the cost of mistakes done by their technicians. In other words, you shouldn’t settle for a plumbing service that is unwilling to provide a warranty, especially for major repairs or installations. In any case, a warranty will give you confidence that you will receive quality services since the company in question is willing to back its claim of quality with its own money.

How Do I Pay?

Different plumbing companies have different policies when it comes to payments. Some plumbing contractors charge an hourly rate, while others prefer a flat rate on all the jobs they take. Some plumbing companies expect a down payment before the job can commence, while others require you to pay everything up front or after the job is done. Therefore, if you are looking for a plumbing company, it is imperative for you to seek clarification on how you are required to make the necessary payments to avoid any potential misunderstandings.

The Bottom Line

Overall, it is apparent that the plumbing system is a critical component of your home, and therefore, if you need any plumbing services, you need to ensure that you get the best plumbing company around. If you are looking for a reliable plumber in Knoxville, TN, My Professional Plumber is an excellent plumbing company to consider. We pride ourselves on a highly skilled team of plumbers who are committed to the highest standards of professionalism. Besides, we have been in the industry for over 25 years, and our experience is unparalleled. Furthermore, we offer 24/7 emergency plumbing services, and you can count on us to respond to your calls swiftly and get to your property within the shortest time humanly possible. Feel free to contact us today for more information about our company and services.


118 North Peters Road
Knoxville, TN 37923


8:00 am–5:00pm