Proudly Serving the Knoxville Area

5 Things To Look For In An Emergency Plumbing Service | Knoxville, TN

Photo By M-Production at istock

If you have a leak in your home in Knoxville, TN, you need to act quickly. The first thing that you should do after turning off the water supply is to call an emergency plumbing service in the area. The longer that you wait, the worse your situation can become. For example, if you have a leaky pipe, the water can start to seep into the foundation of your home. In worst-case scenarios, your home can sustain such significant water damage that it will need to be torn down and rebuilt.

There are many plumbing companies in Knoxville, TN that offer emergency plumbing services. Finding the best option for your home can be difficult, especially if you don’t know what to look for. In this article, we’ll take a look at some of the different things that you should look for.

#1. Awards and Accolades

It’s hard to filter through all of the plumbing companies in the area because every company will only advertise their good points and will try to sweep all of their negative traits under the rug. The best way to see whether you are working with a reputable company is to take a look at all of the awards and accolades that they’ve won. It’s important that you also look at the type of awards that they have won and who gave them the award. Make sure that the company that awarded them the award is reputable and known for its transparency.

For example, we highly recommend finding an emergency plumbing service that has either won an Angie’s List Super Service or a HomeAdvisor award. Both of these awards are quite prestigious. If the company has won an award from an organization that you don’t know about, make sure that you do some research in order to confirm the legitimacy of the award. In general, if the emergency plumbing service has won many awards, you can rest assured that you’ll receive excellent service.

#2. Arrival Time

When it comes to an emergency plumbing service, time is of the essence. It is crucial that the plumbers are able to get to your home in under an hour. Due to this reason, it’s always a good idea to figure how long it will take for the company to arrive. Most reputable companies will have plumbers on standby around the clock. In addition, they’ll usually be able to guarantee a certain arrival time. If you’re concerned about wait time, consider looking for an emergency plumbing service that is located closer to your home. The plumber will have less distance to travel.

While you’re on this topic, you should also ask the plumbing companies whether they charge any travel fees. Some plumbing companies will charge a fee per distance while others will charge a flat rate. Other companies may charge you for gas. It really depends on the policies of the company. Asking ahead of time will eliminate surprises later on.

#3. Guarantees and Warranties

One of the main reasons why you might want to call a professional is because they are typically able to offer guarantees and warranties on all their work. This means that they’ll be held liable should anything go wrong. Some plumbing companies are able to offer a 100% satisfaction guarantee. If you are unhappy with anything, they’ll make it right.

Ask the emergency plumbing service about the types of guarantees and warranties they offer. You should also consider the length of the guarantees. For example, some plumbing companies will offer several years of guarantees for their workmanship. If their repairs fail, they’ll come back and fix them free of charge. It’s always a good idea to figure out how to file a claim with the plumbing company as well.

#4. Experience

A plumbing company that has a lot of experience under their belt will have likely dealt with a lot of different plumbing problems. Not only can they quickly diagnose the problem, but they can usually propose multiple solutions for you to choose from. They’ll also be able to better think on the fly and provide you with creative solutions, depending on what’s going on with the plumbing of your home.

Even if the plumbing company hasn’t been established for a long time, it doesn’t mean that the plumbers haven’t been in the industry for a long time. It never hurts to ask, and most plumbing companies will be more than happy to tell you all that you want to know about their plumbers’ credentials. If you want to be extra careful, you can even verify the information that they give you.

#5. Ongoing Training

Last but not least, it’s important to keep in mind that the plumbing industry is always growing and changing. Best practices years ago may now be outdated and there may be better options. As a homeowner, you want to make sure that you are hiring professionals who are constantly receiving training and are up-to-date with the latest technologies and techniques. This will ensure that you receive a higher overall quality of work.

We Can Tackle Any Plumbing Job!

My Professional Plumber in Knoxville, TN is known for providing some of the best emergency plumbing services in the area. We are committed to excellence, and our team is fully insured and licensed. Our commitment to excellence has won us many awards and accolades. We received the Best of HomeAdvisor 2017 Award, the 2018 and 2019 Angie’s List Super Service Award, the 2018 CityView Best of the Best award, and more. You can also check our reviews online for a better idea of what our customers think of us. You can trust us to always be on time and to provide you with honest, transparent advice and opinions. Your comfort is our top priority!

For more information, give us a call at 865-248-2549. Our team can tackle any plumbing job that comes your way. We provide fast, reliable, and affordable emergency plumbing services.

Location

118 North Peters Road
Knoxville, TN 37923

Hours

Monday–Saturday
8:00 am–5:00pm

CALL NOW