Proudly Serving the Knoxville Area

Water Heater Repair: When To Call A Professional Plumber | Knoxville, TN

Photo By jjn

After spending all day working, nothing feels better than taking a hot shower. Therefore, walking into your bathroom only to realize that you don’t have hot water can be quite a disappointing experience. In other words, when your water heater is broken, it can cause serious inconvenience in your house. In some cases, this issue can be caused by simple issues such as improper thermostat settings, and you can correct this by simply adjusting the thermostat settings. If you use an electric water heater, you can check if the circuit breaker is tripped, and if this is the case, you will just need to flip a switch. However, there are some water heater issues that must be addressed by a water heater repair expert, such as My Professional Plumber. Below is a rundown of some water heater issues that should prompt you to seek professional water heater services.

Water Temperature Problems

When you turn on your shower, you expect hot water to come out. Therefore, if the water coming out is ice-cold, then there are serious problems with your water heater. Similarly, if your water is too hot, it might not be safe, and therefore, you need to ensure that the issue is fixed immediately. In most cases, temperature issues are a result of thermostat problems or failing heating elements. If your thermostat settings are correct, it is likely that the thermostat could be broken or the heating elements are malfunctioning. But whatever the underlying issue might be, you need to call a professional water heater repair expert to help you fix it. Professionals handle such issues almost every day, and it is easy for them to determine why your water is too hot, lukewarm, or too cold and ensure that the issue is fixed decisively.

Discolored Hot Water

Of course, you expect your hot water to be clear and colorless. Therefore, if your hot water looks discolored, then there might be a serious problem with your water heater. Sometimes, the water can look temporarily foggy as it pours into a glass, but that is mainly due to pressure, which is nothing to be worried about. However, if your hot water looks brown, then your water heater might be rusty. Your water heater tank is made of steel, but although steel is one of the toughest materials in the world, it is susceptible to rust. Although rust is not known to pose any serious health concerns, it can damage your fabric and appliances such as the washing machine and dishwasher. Therefore, you need to seek the attention of a professional water heater repair expert as soon as you notice that your hot water is discolored. The professional will assess the extent of rust and advise you on whether the issues can be repaired or you will need to replace your water heater entirely.

Water Heater Noise

Your water heater does not necessarily operate in total silence. However, it shouldn’t be too noisy. If you have been using it for more than a few months, then you can tell how it sounds under normal circumstances, and it is not hard for you to know when it is producing an unusual sound. If your water heater is producing loud popping or cracking sounds, it means that the water heater tank has accumulated a lot of sediments at the bottom. The sediments can produce unusual sounds as they break and collide with the sides of the water heater’s tank. If the issue is not fixed on time, it can cause the tank to crack and leak. To prevent such an eventuality, you need to call your water heater repair experts to drain your water heater before the issue can get out of hand.

Water Heater Leaks

This is one of the most common water heater problems in Knoxville, TN homes. A water heater can leak due to issues such as cracks and loose connections. Whatever the cause of a water heater leak might be, a leaking water heater can pose several serious challenges. For instance, the leaking water can cause wood to rot or even weaken concrete, which can negatively affect the structural integrity of your home. Besides, the leak can create dampness that can encourage the growth of molds and consequently make your house an unhealthy dwelling for you and your family. Last but not least, leaking hot water can potentially hurt people and even pets. Therefore, when you notice that there is a pool of water near your water heater, you need to ensure that you call a professional water heater repair expert as soon as possible.

Pilot Light Off

If your water heater is powered by natural gas, then its pilot light must always be on. The pilot light is responsible for igniting the gas. Therefore, if the pilot light is off, then you have a problem. Of course, you can try to turn the pilot light on. If the pilot light does not go on no matter how much you try, then you will need a professional water heater repair expert to help you address the issue decisively.

The Bottom Line

Overall, it is apparent that, like any other appliance, your water heater can develop problems that can make it dangerous, ineffective, or even inefficient. Given the importance of water heaters in Knoxville, TN homes, their breakdowns can cause serious inconveniences. Therefore, you need to be in touch with a reliable water heater repair expert you can always call any time you have a water heater problem in your house. If you are looking for a reliable plumber providing water heater repair services in Knoxville, TN, My Professional Plumber is an excellent plumbing contractor to consider. We have a team of highly trained plumbers who are committed to the highest professionalism. As such, we have what it takes to provide decisive solutions for virtually any water heater problems homeowners might encounter. Feel free to contact us today for more information about our plumbing company and water heater repair services.


118 North Peters Road
Knoxville, TN 37923


8:00 am–5:00pm