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Emergency Plumbing Service Vs General Plumbing | Knoxville, TN

Unless you’re a clairvoyant, there isn’t any way that you can tell whenever a plumbing emergency might arise. One may arise when you are away on vacation, at home hosting a party, or maybe even at work. They also arise at any time, night or day. You do not have much time to figure out things whenever you wake up to a flooded kitchen or bathroom rather than call an emergency plumbing service. Fortunately, the emergency plumbers are always on standby.

But when will you call the plumber next? When will an emergency arise? These questions aren’t mutually exclusive yet improbable to answer. You should know who to call whenever a plumbing emergency arises at your Knoxville, TN, home. Hence, it is recommended that you have an emergency plumbing service provider’s contacts to ensure that you can reach them at that hour of need. Remember, plumbing emergencies result in a lot of damage. Hence, there shouldn’t be any delay.

Some plumbing issues include clogs, leaks, toilet overflows, burst pipes, septic tank overflows, and leaky, corroded water heaters. Whenever either of these issues arises at your home, you’ll be far much better with a plumbing service on standby to pick up that call. But what are the benefits of having an emergency plumber on standby?

They Are Available 24/7

You can rest assured that the emergency plumber is available round the clock, either during the day or night. Hence, you are comfortable knowing that should an issue arise, it will be resolved before it causes serious damage to your home or property. Water damages are expensive to repair, meaning that you shouldn’t leave anything to chance when resolving them. Plumbing emergencies require to be addressed promptly. They cannot wait for the plumber to come from the vacation to resolve.

Waking up at night or early in the morning to an overflowing toilet or water gushing out of the bathroom might not be the best way to start the day. However, having access to an emergency plumber makes that a less daunting prospect because the issue will be addressed immediately on your request. Whether you call for a service at three in the morning or five in the evening, the emergency plumber will be there to pick up your call and promptly come to your rescue. Although the regular plumbers aren’t accessible or don’t work past the normal work hours, emergency plumbing services are always available.


Although the emergency plumbing services may cost a bit extra initially, that isn’t very important compared to the peace of mind and value they offer. Such a prompt service saves you some money, which may sometimes be thousands of dollars. Suppose the emergency plumbing issues aren’t addressed quickly. In that case, they might result in severe damages that could damage your tiles, precious belongings, and your Knoxville, TN home’s foundation. This results in damage to the structural integrity of your house. The extensive repairs, replacements, and restorations will cost you a fortune.

A Flexible Schedule

Say you have a plumbing issue that doesn’t require a quick look, or you aren’t available at certain times of the day. That shouldn’t be a cause for worry. Emergency plumbing services are highly flexible and can arrive at your home at a moment’s notice. This makes the professionals highly flexible, giving you more convenience.

Things like inspecting the pipes, toilet bowls, and drain cleaning, among other non-emergency issues, can wait until you get back. Hence, you can have them sorted out at your convenience. This is particularly useful when you hear odd sounds from some of your plumbing appliances. The emergency plumber provides you unparalleled flexibility, allowing you to slot the checkups for a time of your convenience.

They Offer Reliable and Trustworthy Services

Although you may be panicking when dialing an emergency plumber, you must pick a plumber that will resolve the issue best and most efficiently. If the plumbing emergency is particularly severe and threatens to cause more damage unless it is attended to quickly, an emergency plumber is your best bet. You are best off hiring a plumber with the ability to arrive at your home promptly with the experience to embark on resolving the issue while reducing the impact of the problem.

The emergency plumbing services have such skills and experience, which allows them to offer reliable services. After taking care of the initial problem, the emergency plumbers follow up to ensure that everything is in order. They also don’t cut corners or use subpar materials to repair your plumbing system. They patch leaks using materials from reliable manufacturers to ensure that the issue doesn’t re-occur. Hence, you’ll be sure of quality service when they leave your premise, putting you at greater ease.

They Offer Real-Time Solutions

One of the most critical factors to consider when entering a contract with emergency plumbing services is the duration it takes for the plumber to arrive at your home. The shorter the time, the higher the likelihood that they’ll arrive before much damage has happened or the issue becomes more severe. However, this also depends on when you spotted the problem. The plumber’s prompt attention to the plumbing emergencies allows them to nip the issues in the bud, ensuring that any plumbing issue that arises at your home results in the least damage possible and minimal inconveniences, if any.

The emergency plumbers begin to solve the plumbing issue long before they arrive on site. They might ask you for information such as the exact issue you face and other crucial details that could help them develop a vivid picture of what they should do when they arrive at your home. Hence, you will receive an effective and quick solution when the plumbers arrive.

Emergency Plumbing Services You Can Depend On

Plumbing emergencies arise unexpectedly. Hence, the only best solution is to be prepared such that when they arise, they’ll not result in extensive damages that might cost you an arm and a leg. This means arming yourself with an emergency plumbing service provider’s phone number such that when the plumbing emergency arises, you know when to call. You can rest assured that a qualified professional got your back. For any emergency plumbing repairs in Knoxville, TN, do not hesitate to reach out to My Professional Plumber.

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6 Signs You Need To Call An Emergency Plumbing Service | Knoxville, TN

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All plumbing issues are frustrating and inconvenient; however, some problems aren’t emergent, and you can wait until a plumber can fit you in their schedule. There are also issues that are serious and would require emergency service.

If the plumbing system in your Knoxville, TN home experiences any of the following issues, it is best to call an emergency plumber immediately.

#1 No Water

You rely on running water to perform many daily activities in your home; therefore, a lack of water is serious and may require a call to an emergency plumbing service.

Before making the call, check your records to ensure your water bills have been paid. Also, check with a neighbor to see if they have water or check the water company’s website to rule out a widespread water outage.

If everything checks out, it is time to call an emergency plumber. A few issues can cause a lack of water, and you will need a licensed plumber to determine the cause.

  • Faulty shutoff valve
  • Old water lines
  • The water lines aren’t the correct size.
  • Clogged pipes
  • Corroded pipes

The sooner you call an emergency plumbing service, the sooner you will have running water again.

#2 Leaks

A leak in the plumbing system can cause significant water damage and mold growth. In addition, a leak can waste a considerable amount of water, causing your water bills to increase; therefore, you should call a plumbing service right away.

A leak under the sink is apparent because you will see pooling water when you open the kitchen cabinet or bathroom vanity. Leaks behind the walls can be more challenging to detect, and water spots on the walls signify a leak. If there is a pipe under your house that is leaking, it can cause your basement floor to feel warm, create puddles in the yard, and in severe cases, cause damage to your home’s foundation.

An emergency plumbing service will send a plumber to your home right away to find the source of the leak so that the pipe can be replaced. Waiting to make the call can cause significant damage to your home and can be very expensive to repair.

#3 Clogged Drain

A small clog that causes the water to drain slowly can wait until a plumber has an opening in their schedule. However, a large clog in the drain can prevent the water from draining, which is an emergent issue because you can’t use the sink or tub until the clog is removed.

A plumbing service can send a plumber to remove the clog, so you can start using the sink or tub again.

#4 Clogged Toilet

Toilet clogs can be frustrating because if the toilet is clogged, it can’t be flushed; therefore, you can’t use the toilet. If you only have one bathroom in your Knoxville, TN home, you won’t be able to use the bathroom in your own house, and a call to an emergency plumbing service may be necessary.

Before you make the call, try plunging the toilet. The plunger may break up the clog so that it can be flushed.

If the clog is large, solid, or located too far down the drainpipe, the plunger will be useless, and you will need to call an emergency plumber. A plumber can remove the clog entirely and safely, so you can start using the toilet again.

#5 Water Heater Issues

The water heater in your home is an appliance, but it is also an essential part of your plumbing system. The water heater heats the water and stores the hot water, so it is there when you need it. Most water heater issues require a call to a plumbing service because some issues affect the temperature of the water, some affect the safety of the water, and some can damage your home.

If you are experiencing any of the following water heater issues, it is best to call an emergency plumber right away.

  • You have no hot water
  • The water isn’t hot enough
  • Discolored water, which signifies contamination
  • Poor hot water pressure
  • Strange sounds coming from the unit
  • Foul-smelling hot water
  • Moisture or leaks around the unit, which can cause water damage and mold growth

Waiting to call a plumber can result in further damage; therefore, it is best to call an emergency plumbing service right away.

#6 Frozen Pipes

Winter days in Knoxville, TN are relatively mild; however, the temperature drops significantly at night. If the temperature outside drops below freezing, your pipes can freeze, which is a very serious issue and requires a call to a plumbing service.

When the pipes freeze, the water in the pipes freezes and expands, causing your pipes to burst. Burst pipes can cause a major flood in your home, resulting in significant water damage and mold growth.

An emergency plumbing service can send a plumber to your home right away to thaw the pipes, preventing a disaster from occurring.

Why Choose My Professional Plumber?

If you have an emergency plumbing issue in your home and need to call an emergency plumbing service, call My Professional Plumber. We are a full-service plumbing company, and our techs have over 65 years of combined experience in the plumbing industry.

Before we hire anyone, they must pass a drug test and a background check so our customers feel safe when they allow our techs into their homes.

We provide many plumbing services, including:

  • Plumbing repairs
  • Water heater installation, maintenance, and repair
  • Water filtration and softening installation and repair
  • Emergency plumbing service

We have earned an excellent reputation in the community and the industry over the years, and we have been recognized for our hard work. We have a 5-star rating on Google, with close to 5,000 reviews. We were the 2017 winner of Home Advisor’s Best Of award. In 2018, we won Angie’s List Super Service Award and Cityview’s Best of the Best award winner. In 2019, we won Angie’s List’s Super Service Award for the second time.

To schedule an appointment for emergency plumbing service or any other service we provide, give us at My Professional Plumber a call today.

6 Issues That Require Emergency Plumbing Service | Knoxville, TN

Photo By CHRISTOPHE ROLLAND at Shutterstock

You rely on the plumbing system in your Knoxville, TN home all day long. From the time you wake up and take a shower until you brush your teeth before bed, your plumbing system is in use.

Unfortunately, plumbing systems aren’t invincible; therefore, it isn’t uncommon for plumbing issues to arise from time to time.

All plumbing issues should be repaired by a licensed plumber, but many can wait until your plumber has an opening in their schedule. However, some plumbing issues require immediate attention and require a call to an emergency plumbing service.

The issues below are emergent and should be repaired by a plumber right away.

#1 You Have No Water

A lack of water is considered a plumbing emergency because you need running water for many daily household tasks; therefore, you may need to call an emergency plumbing service. Before you make the call and waste time on an unnecessary service call, check your records to ensure your water bill has been paid. You should also check with a neighbor or the water company’s website to rule out a widespread water outage.

There are a few issues that can cause a lack of water in your Knoxville, TN home.

  • An issue with the main water line
  • Clogged or corroded pipes
  • Aging materials

An emergency plumber can inspect your plumbing system to find the cause of the problem so it can be repaired, restoring the water to your home.

#2 Leaks

Plumbing leaks can cause serious water damage, mold growth and can waste a significant amount of water, causing your water bills to increase. Because leaks can cause so many problems in your home and with your bank account, you should call an emergency plumber right away.

Water pooling in the kitchen or bathroom cabinet indicated a leak in the plumbing under the sink. However, a leaking pipe behind the wall, above the ceiling, or underground usually won’t result in visible standing water, but there are other signs to look for. Hidden indoor water leaks can leave water stains on the ceiling and the wall. Leaks underground can cause pooling water in the yard, a warm basement floor, or in severe cases, damage to the foundation of your home.

Because plumbing leaks can cause so much damage, calling an emergency plumbing service right away is best.

#3 Poor Water Pressure

Poor water pressure is an annoying issue because, without adequate water pressure, simple daily tasks can take longer than they should. In addition, your washing machine and dishwasher won’t function at peak performance without proper water pressure.

If the hot and cold water pressure is suddenly poor, you should call an emergency plumbing service. The most common causes of this problem are leaks in the plumbing system, an issue with the main water line, or aged corroded pipes. Each of these issues can cause water damage to your home and property; therefore, it is best not to wait until your plumber has an opening and call an emergency plumber instead.

#4 Clogged Drains

Slow drains are a nuisance, but you can live with a slow drain until your plumber has an opening in their schedule. However, a drain that is completely clogged will require a call to an emergency plumbing service. If the drain is clogged completely, the water won’t go down; therefore, you won’t be able to use the sink or tub until the problem is resolved.

An emergency plumbing service can use a drain camera to determine the size and location of the clog, allowing them to remove the clog quickly and safely. When the clog is removed, you can start using the tub or sink again.

#5 Clogged Toilet

A clogged toilet isn’t an uncommon plumbing issue; however, it doesn’t make the problem any less frustrating. A clogged toilet can be inconvenient, especially if you only have one bathroom in your home.

In many cases, a plunger can break up the clog enough to allow it to pass through the drainpipe when you flush the toilet. However, if the clog is located far down in the drainpipe or it is very large, the plumber might not work, and you will need to call an emergency plumbing service.

A plumber can remove the entire clog so you can start using the toilet again.

#6 Frozen Pipes

When the nighttime temperature drops below freezing, your pipes are at risk for freezing. This is a serious issue, requiring an immediate call to an emergency plumbing service.

When your pipes freeze, the water inside expands, which can cause the pipes to burst. Burst pipes can cause a damaging flood in your home that can cause mold growth, and the water damage can be expensive to repair.

An emergency plumbing service can thaw the pipes quickly and safely, preventing the pipes from bursting.

Why Choose My Professional Plumber?

If you have a plumbing issue that requires emergency plumbing service, call My Professional Plumber. We are a full-service plumbing company, and our employees have over 70 years of combined experience in the plumbing industry.

We provide a variety of services, including:

  • Plumbing repair
  • Water heater installation, maintenance, and repair
  • Repiping
  • Water softener and filtration installation
  • Appliance installation
  • Emergency service

Our plumbers are professionally trained, highly qualified, licensed, and insured. We want you to feel safe when you let our plumbers into your home; therefore, they are required to pass a background check and a drug test before they are hired.

We have been providing excellent service to our customers since we opened our doors years ago and have an excellent reputation in the community and the industry. In 2017, we won Home Advisor’s Best Of award. In 2018, we won Angie’s List Super Service award and Cityview’s Best of the Best award. In 2019, we won Angie’s List Super Service award again and have a 5-star rating on Google.

If your plumbing issue is emergent and we aren’t in the office, don’t panic. We provide emergency service and are here for you 24 hours a day, 7 days a week. We will do our best to get a plumber to your home as quickly as we would if you had called during our regular business hours.

To schedule an appointment for emergency service or any other plumbing issue in Knoxville, TN, give us at My Professional Plumber a call today.

When A Water Leak Is Much More: Water Related Hazards That Require An Emergency Plumbing Service | Knoxville, TN

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The emergency plumbing service at My Professional Plumber in Knoxville, TN, is ready to help you whenever you have plumbing problems. Sometimes, those problems can involve a lot more than lots of water, or none at all. When your overflowing toilet or backed up sewer spreads contamination in your home, or that puddle of water in your basement from the water heater is approaching an electric space heater, you have a situation that requires the wisdom and experience of our emergency plumbing service to make sure that property damage is minimized and personal health and welfare is protected. We can also help you understand what kinds of risks are present in your home that are related to potential plumbing issues. With a thorough plumbing inspection, we can assist you in taking measures to ensure that, even if you do experience leaks, toilet overflows, and sink backups, will help you minimize the damage and recovery time.

Avoiding Plumbing Problems and Related Risks

Routine plumbing inspections can catch many plumbing issues that could lead to problems later, including tight faucets that could require too much force to operate and eventually break, fixtures such as sinks and toilets that have no local shutoff valve or have a shutoff valve that isn’t operable. Of course, your home’s main water shutoff should be easy to locate, access, and operate in the case of an emergency. Even make sure that your showers and sinks have some kind of permanent drain plug or strainer to ensure that large items don’t fall in and material like hair gathers in the strainer rather than further down as part of a clog.

Immediate Electrical Concerns

When water leaks or flooding is likely to reach electrical wiring or equipment, there are risks of electric shock through the water. It’s important to get help and not try to resolve the situation yourself, as it requires experience and caution. Our emergency plumbing service can help you take the necessary steps, which often involve an electrician as well.

Hidden Water Damage to Electrical Equipment

Another case in which electricians become involved with water problems is when leaks, especially inside walls, damage electrical equipment causing risk of fire in the short term and also in the long term as contaminated equipment and wiring likely has corrosion that will lead to heating up when power is applied.

Wastewater Health Hazards

Any water that comes from your drains, especially your toilet, can contain bacteria and other pathogens that pose a health risk to your family. It’s important to take precautions when cleaning after an event and make sure that any areas that were affected are also disinfected. Our plumbers can help you contact a professional restoration company if needed. Even kitchen sinks can contain harmful bacteria that have grown in the drain, and periodic drain cleaning can not only help remove clogs that are forming but clear out material that is a host for colonies of bacteria.

Health Concerns from Hidden Leaks

Hidden leaks that lead to dampness inside walls can be the cause of health problems without your knowledge. Family members with respiratory conditions, in particular, may have issues from the mold and mildew growing hidden in the walls. Our plumbers can perform leak detection as part of a plumbing inspection to locate hidden leaks using modern technology, which listens for the quiet sound of water leaking or detects temperature changes nearby, and looks inside pipes with miniature video equipment.

Keeping Drains Clean and Clear

Regular drain cleaning service is drain housekeeping that ensures your drains are clean and clear, which is usually not the case. Especially after years of use, material gathers in your drain pipes such as grease clinging to the pipe walls, and clogs develop from other materials building upon the grease or other initial material. Clog material is common in horizontal pipes, which are supposed to be installed with a slight tilt to encourage drainage, but often still gather material over time. Anywhere clog gathers will eventually be somewhere that your drain flow slows, and its effectiveness will be reduced. All of these factors will eventually lead to emergency plumbing service calls when one clog or another becomes a total obstruction, and the removal of one that formed in your sink or toilet could be only part of the total solution. Having your home’s drains cleaned starts fresh without all these potential clogs and drain slowing obstructions, making emergency plumbing service calls and health hazards or property damage from flooding and backups less likely.

Backflow and Other Water Quality Issues

A critical plumbing concern actually has its origins outside your home in most cases, when a water main breaks or a nearby fire hydrant is put into service and significant quantities of water are drawn from it. These events and similar ones can reduce your public water supply’s pressure, and make it easier for your home’s incoming water to be infiltrated by contaminants. Often, a town will issue a boil water notice when such a situation arises, to ensure that homeowners know their water supply may be unsafe for a while. When the pressure is restored, the potential for “backflow” should be resolved, and you’ll be cleared to use the water as usual. Backflow can also be caused by plumbing problems, and backflow prevention devices are available when needed. Our emergency plumbing service can help when your water quality is at risk.

Your Emergency Plumbing Service in Knoxville, TN

My Professional Plumber in Knoxville, TN provides both on-call and preventive emergency plumbing services, helping you to avoid risks and responding quickly when the unexpected happens with your plumbing. Our professional licensed plumbers have the benefit of experience that makes them prepared for nearly anything, and able to anticipate and correct plumbing problems that could result in danger or damage. Call us for a plumbing inspection, and keep our number handy for emergency plumbing service.

Emergency Plumbing Service Calls After Storms Or City Water Problems | Knoxville, TN

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How do storms and water main breaks affect your home’s plumbing? Are there reasons you might need to call an emergency plumber after these events? One of the biggest concerns from situations where the groundwater or your water supply is affected is your water quality and safety. There are other reasons to call your emergency plumbing service, to protect your property and fix any plumbing damage, but your family’s health is our biggest concern and an important reason why My Professional Plumber in Knoxville, TN offers emergency plumbing service to our customers. We’re glad to share information so you can be prepared to check for trouble and call us if necessary when unusual situations arise that might affect your home’s plumbing. There are even measures you can take, like sump pump inspections, that will help you be prepared for water-related emergencies.

Groundwater Infiltrating Your Sewer Line

One of the biggest concerns after heavy rain is a leaky sewer line. While it was leaking out into the ground before the storm arrived, heavy rains can saturate the ground and push water into your sewer line through the cracks and root invasions, even causing blockages and backups inside your house. This can be quite a surprise, since you may not connect the storm with the wastewater coming up from your toilet or sink. Our emergency plumbers can check out your drain problems and diagnose the actual cause, which might also be factors unrelated to the sewer and storm, maybe related instead to having lots of people in the house waiting out the storm and using the plumbing.

Water Line Problems During the Storm

The same kind of problem can occur with your water line if it’s leaky, as the water table can push groundwater through cracks and into your home’s water supply. This is definitely an emergency plumbing service situation since you don’t know what’s in the water that’s coming in from the soil surrounding your water supply pipe. It certainly isn’t the fresh, clean city water that you’re expecting. Our emergency plumbing service can help you determine what’s going on, plan repairs and initiate short-term remedies, including having you boil water for drinking and cooking until the situation is straightened out. Remember, water in the ground has filtered down through whatever is in your yard, which could include chemicals, animal feces, and other risky substances.

City Water Pipe Problems

If there’s a city water main break or the fire department opens a hydrant in your neighborhood, your water pressure may drop low enough to become a problem. Not only will it not serve your home very well, trickling out of faucets and taking forever to fill washing machines, it will also create another kind of situation where outside water and substances can find their way into your line while the pressure is low. This is a problem called backflow, and it’s a common reason for “boil notices” that cities issue when they’re aware of pressure problems in a neighborhood or larger area. These notices require residents in the area to boil any water used for drinking and cooking, brushing teeth, and so forth. The water could contain bacteria and other sources of disease.

Soggy Soil and Shifting Pipes

In addition to existing cracks and tree root intrusions, wet soil can reduce the support that your pipes receive when crossing the yard or press down on your pipes and move them. The resulting shifts in pipe position can cause leaky connections between pipes. Once again, groundwater and other materials can enter your pipes, causing blockages of your sewer or contaminants infiltrating your water supply. Material buildup inside the sewer pipe over time can cause serious backups that may seem like foundation leaks, and our emergency plumbing service can help you determine the actual cause of water that accumulates in your basement during or after a storm.

Overloaded City Sewer Lines

Heavy rain can also affect the pipes where your wastewater is headed, providing a backup that’s beyond your property line but affects your sewer line and your home’s plumbing, as well as water, which can even flow back towards your home from the municipal sewer. This is an important time to have an emergency plumbing service to help you, and especially if it’s not a rare occurrence. We can help you to sort out existing issues and ones that develop which cause problems during heavy rain.

Gurgling Drains and Toilets

Sometimes drains have trouble because of blockages and backups further down the line. Drains and toilets then back up or gurgle as they slowly pass wastewater down through the limited passage. Another reason for the gurgle or even blocked drains and toilets or ones that are backing up is on your roof. The air intake from your plumbing vent is essential for the drain system to empty properly into your sewer line, and the rooftop vent pipe can get blocked, reducing or stopping the airflow. Sometimes this happens because of debris blown in, a nest built in the pipe, or an unfortunate creature that expired and filled the space. When the heavy rains fall, any partial blockages can become soaked and fall further in, blocking the pipe as they do. In that case, you’ll experience drain issues for an entirely different weather-related issue that our emergency plumbing service can use their expertise to uncover. All the plungers, augers, and other drain clearing methods won’t take care of this one properly.

Sump Pump Issues

Our emergency plumbing service can also help with sump pump issues, including inspecting your system before the rains fall so you can be well protected. Don’t forget this essential basement protection.

Your Emergency Plumbing Service in Knoxville, TN

We’re My Professional Plumber, expert plumbers available to serve you when wet weather contributes to your plumbing challenges, or for dry weather emergencies. Call us for any emergency plumbing issues, or for professional plumbing services and inspections scheduled at your convenience.

Emergency Plumbing Service Calls And Plumbing First Aid | Knoxville, TN

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When you have a plumbing emergency it’s best to call us, My Professional Plumber of Knoxville, TN, but you’re the one on the scene, and there are some things you can do to minimize the damage and prepare for our arrival. Like any first-aid technique, it’s best when you know ahead of time what to do, because there can be a lot of mess and confusion when the water’s breaking loose or you’re worried about the damage it may cause. It’s also helpful to prepare for recovery once the problem is solved, making sure to minimize any issues that the water might cause.

Besides drain problems and overflows, people wind up cutting into water supply lines during home improvements or even hanging up a picture, they break off fixtures and let lose the water pressure that the fixture controls, appliance hoses get loose or wear out, water hammer disruptions cause damage, and many other unanticipated events. No matter how hard people try to keep things together, there’s always a need for our emergency plumbing service.

Know Your Water Supply Shutoffs and Make Sure They’re Functional

In many cases, you can reach under the toilet tank or sink and use the shutoff valve to cut off water and stop a localized disaster such as an overflow or broken valve. Remember to turn clockwise to shut off the water, in the heat of the moment you might forget and make things worse by opening the valve. When you’re locating the valve to be prepared, you can also test gently to see if it actually turns, as it may be stuck after decades of unuse. If your local shutoff doesn’t work or isn’t present, we can easily take care of it as a preventive measure.

There should be a whole-house shutoff that’s often in the basement, but it may have been neglected for a long time and inoperable or buried in “basement junk.” We can do a whole-house shutoff valve tour and make any needed fixes. A word about the whole-house shutoff: homeowners often find that their shutoff is outside the home, sometimes discover that it needs a special tool like a long wrench to operate it, and occasionally find that it’s located some distance from the house in neighborhood developments. As your emergency plumbing service, we can’t emphasize enough that your shutoff valves are a critical resource for avoiding expensive flooding. So, it’s worth the time to find them and make sure they’re in good shape.

Ask for Advice Before Trying to Address Drain Problems

When trying to address drain problems yourself before calling an emergency plumbing service, there are a few ways that you can make the problem worse without realizing it. Our customer service line can help with basic information while the plumbing service is on its way, with the most important one being: no chemicals. When our plumbers use a plunger, auger, or other mechanical devices water can splash out of the sink or toilet, and if there are chemicals already down there they may cause chemical burns to those standing nearby.

If someone has already put products down the drain, be sure to let the emergency plumbing service know so they can take precautions. When using plungers and other mechanical methods to clear debris, it’s important to make sure that you’re not worsening the clog with added pressure. Our plumbers often use video inspection to determine what’s actually down there so they can use the right approach.

Identify Possible Causes of Plumbing Problems If Possible

If there’s a recent event that’s the likely cause of a drain problem, that information is helpful in resolving the problem. We use different strategies to clear drains that have been slowing for some time as debris accumulates, versus toilets that have plastic figurines blocking passage. For leaks, if you have been cutting or drilling into walls, heard a loud “bang” (water hammer) as your dishwasher or washing machine was operating some time before the leak, or have any other information about events that could have disrupted your plumbing, it can help us narrow down the location and situation.

Gather Symptoms That Could Be of Help

If you’re aware of unusual sounds, smells, or drain behavior that could be of help, that’s great. Foul odors can actually provide key information about drain and plumbing vent issues and help address serious sewer gas problems, and they’re a good reason to call the emergency plumbing service. Gurgling sounds in the toilet or drain can be related, indicating either drain or vent issues. Banging or rattling sounds you’ve heard over time could be indications that your pipes are vibrating or being shocked by pressure changes and may be damaged. If you have noticed problems like brief “burps” from your drains when you flush the toilet, they could help our emergency plumbing service locate a deeper blockage. Because of this “down one drain, up the other” effect, when you have overflows, don’t use other plumbing until the problem is resolved.

Let the Emergency Plumbing Service Know if You Had Annual Drain Cleaning Done

An annual drain cleaning service resets the clock on buildup in your pipes and can help the emergency plumbing service narrow down the search for a clog since it’s less likely to be deeper in your drain plumbing. Let us know if you’ve had this important service done recently.

Know Your Sewer Cleanout Location

In addition to your main water shutoff, your sewer cleanout is an important resource for your plumber that may be challenging to find when needed.

Your Expert Residential Plumber and Emergency Plumbing Service in Knoxville, TN

My Professional Plumber serves the Knoxville, TN area where we’re glad to know our customers and their homes so we can provide quick, effective service in an emergency. Let us get to know you and help with all your plumbing needs by giving us a call for a plumbing inspection, drain cleaning service, or emergency care right away.

Don’t Wait: 6 Signs You Need 24-Hour Emergency Plumbing Service | Oak Ridge, TN

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Did you know that a faucet dripping twice per minute can waste about a gallon of water every week? If a leak happens once per second, it can waste more than 3,000 gallons of water annually. Whatever the situation, you may need an emergency plumbing service in your home.

Plumbing issues occur when you least expect them. The worst scenario is when such problems happen in the middle of the night or when you’re away from your home. When they occur at night, some homeowners may prefer to address such issues in the morning, but this can be costly and disastrous. You should never make such a mistake.

Some plumbing problems may not only cause extensive damage but are also hazardous. For instance, if you leave them overnight, you risk your health due to sewage contamination or even fire hazards if water comes into contact with your electrical system. You can avoid such situations by knowing the signs that indicate your home needs emergency plumbing service.


Various plumbing issues can result in flooding in your home. If you notice water pooling in some rooms, chances are you have burst pipes that need immediate attention. If water is spitting from the ground in your yard, it could mean that there is a problem with the water main. Apart from being costly, such problems can cause irreversible damage to your expensive flooring, wood framing, furniture, and building materials. Too much water can also damage the electrical system and trigger mold growth.

Cleaning up the mess can be expensive, but you can save some money in repairs by contacting an emergency plumber immediately if you experience floods.

No Water at All

Nothing turns Friday into a Monday like getting no water in your home. Waking up on a chilly morning to find no water coming from the shower can be annoying and inconvenient. If you ever find yourself in such a situation, you should not hesitate to call a company offering emergency plumbing services in Oak Ridge, TN. Having no water in your home can be a sign that something is wrong with your plumbing system.

Emergency plumbing providers have observed that such inconveniences can happen if there are significant leaks, clogs, or frozen pipes. In such situations, you should contact a plumber because the water main could be off or water could be escaping somewhere in the plumbing system.

If a leak is not addressed on time, it can result in costly structural damages and high water bills. Fixing a leak can save homeowners up to 10 percent on their water bills. Therefore, it’s advised you contact an experienced plumber to assess your pipes and restore water in your home.

Overflowing Toilets

Imagine a situation where your toilet overflows continuously; it can be irritating. If your toilet starts running shortly after you flush it, it could mean there are clogs in the pipes. At times, you can address the issue by replacing the flapper.

However, there are times it’s challenging to locate the real cause, especially if you do not have a clogged plumbing system. If your toilets flow for no reason, you should turn off the water and switch to other facilities.

An overflowing toilet allows contaminated water to accumulate on your bathroom floors. The water can lead to bacterial growth in your house, which causes health problems. You should not try to unclog the toilet by yourself as it can cause more harm, or you may even contact diseases. Instead, contact an emergency plumbing service professional to assess the problem and provide you with a permanent solution.

Strange Smell

If you notice a foul or a sewage smell in your home, it’s a clear sign you have a severe plumbing issue that needs immediate attention. Many plumbing issues could cause sewage smell in your Oak Ridge, TN, home. Sometimes, a broken sewer vent or drain pipes could be the cause. Also, clogs in the drain pipes can force bad smells to flow back to your house.

Heavy rains may also result in sewer backups, which add up to the sewage smell. Such odors may not only be unbearable but can cause environmental and health problems. Rectifying the issue by yourself can result in more problems, such as a strong, persistent sewage smell. It’s a good idea to call your emergency plumbing service professional once you smell odd odors coming from the pipes.

Clogged Drains

Clogs are common in kitchen sinks, bathtubs, and toilets. You can resolve the issue by using a plunger, but at times, it may fail to work. If this happens, you should call an emergency plumbing service provider right away.

Experienced plumbers have the right tools to diagnose the issue and ensure you never experience it again. Hairs, build-up of grease and oil, and tree root intrusion are the possible causes of clogging. Failure to address the problem sooner can result in major backups that cause severe damages.

Gas Leaks

A smell of gas is another sign you may consider calling an emergency plumbing service company in your house in Oak Ridge, TN. Although natural gas is a safe and convenient source of energy, leaks may occur at some point. If they happen, they can lead to physical symptoms and may even lead to the suffocation of humans and pets due to carbon monoxide poisoning.

It is also highly flammable and can result in fires and explosions if you ignore such leaks. Therefore, if you smell gas in your house, switch off all gas appliances and open doors and windows. If the smell persists, contact an emergency plumbing service immediately. A plumber can locate the area of a leak and repair it.

Get Emergency Plumbing Services Today

If you experience any of the above plumbing issues, contact certified plumbers at My Professional Plumber. Our technicians have the right tools and equipment to handle plumbing repairs, maintenance, and installation.

We understand that plumbing issues can happen at any time. That’s why we are available day and night and even on holidays to help you with your plumbing issues. Avoid injuries and frustrations by calling us today to take care of your plumbing needs.

Signs It’s Time To Call An Emergency Plumbing Service | Knoxville, TN

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Some plumbing problems can seem minor but quickly spiral out of control causing property damage to your Knoxville, TN home. If you wait to call an Emergency Plumbing Service some plumbing problems can quickly become catastrophic causing immense property damage. Knowing when to call for an emergency plumber for your home can mean the difference between a minor repair and relatively little damage versus a major repair with major property damage. If you make that call quickly for an emergency plumber you can save yourself a lot of aggravation, hassle, and money not to mention getting a quick resolution to your plumbing problem. Here are the top signs that you should call an emergency plumber for your home:

Risk Of Flooding

If you have any plumbing problem that carries a risk of flooding you should make that call for an Emergency Plumbing Service. Heavy rains can cause pipes to leak or burst, resulting in flooding of your home. Slow leaks can happen where the damage is not apparent until much later when massive damage has already been done. Pipes can break and leak for a variety of reasons, the thing to remember about leaking or burst pipes is that the damage that you can see is only the tip of the iceberg so to speak as much if your plumbing is under floorboards, behind walls, and under your house slab. Damage is done in places you can’t see, by the time you can see water damage, much more water damage has likely occurred out of sight. Some additional causes of water damage and flooding are backed-up sewers, broken water heaters, clogged kitchen sinks, faulty sump pumps, and plugged septic tanks. If you have any of these problems in your home you should call for an Emergency Plumbing Service right away before the damage gets worse. My Professional Plumber of Knoxville, TN offers 24/7 emergency service for your convenience because emergencies do not just happen during normal business hours! We understand that emergencies can happen at any time so we work hard to be there when you, our dedicated customers need us the most.

Water Leaks

Not every water leak is an emergency of course. Yet the moment that you see signs of damage to wood, plaster, drywall, or extensive leaking you should make that call to your Emergency Plumbing Service. Water leaks if unattended can cause considerable damage to your home. Another factor to consider is mold and mildew which can quickly infest a home. It only takes 24 to 48 hours for mold and mildew to form after water damage occurs, and even a small leak constitutes water damage. What is troubling is that the mold will continue to grow and spread toxic mold spores throughout the home until the source of excess water is dealt with. Some homes have been condemned due to excessive mold, you do not want this to happen to you, and it could if you let a leak go long enough. Another danger to consider is that leaks, even slow leaks can be a fire hazard if the water reaches any electrical wiring. When you think about it, your home has tons of hidden wiring throughout the walls, so water leaks are no small matter. These are only some of the reasons that a water leak can entail an emergency to be dealt with as soon as possible. If you have a water leak, make that call for an emergency plumber before the situation becomes worse.

Sagging Ceiling

If you notice your ceiling is sagging it could be your plumbing. The only other possible cause is if your roof is leaking and it recently rained. A sagging ceiling is most often a sign of a leaking pipe. Water will saturate the ceiling material, weakening it. At some point the weight of the water will cause the ceiling to collapse, threatening anyone underneath it. You do not want to wait until your ceiling caves in, destroying what remains of your ceiling and potentially hurting someone in the process. This most often occurs with drop ceilings but can occur with drywall and plaster ceilings as well. In fact, drywall and plaster ceilings are more dangerous due to the weight of the material and how much water it can absorb before the collapse. The Classic warning sign of this problem will be discoloration on your ceiling. If you happen to notice your ceiling is suddenly discolored, it is time to make that call for a local Emergency Plumbing Service before the problem worsens, or worse yet your ceiling collapses.

Water Stains

If you are seeing water stains on your ceilings, floors, or walls, chances are you are dealing with a plumbing leak. The only exception to this would be if you have a bad roof and it stormed recently. The thing about water stains is they tend to not appear until the leak has been there for a substantial amount of time. This of course means that water has been seeping into your building materials for quite some time before being noticed by you. If you are concerned about the sudden appearance of water stains in your house, it would be a good time to make that call for an Emergency Plumbing Service.

Damaged or Burst Pipes

If your pipes have burst or have become damaged, now is the time to make that call for an Emergency Plumbing Service. You do not want to risk water damage or mold damage in your home. If your pipes have burst or become damaged, or if you suspect that they have your first move should be to locate your home’s water shut-off valve. You will want to turn this shut-off valve off to shut down the flow of water into your home. Your next move should be to call for an Emergency Plumbing Service.

If you have any of the above plumbing problems you might want to consider calling for Emergency Plumbing Service. My Professional Plumber of Knoxville, TN has the experience you need as well as offering 24/7 emergency service for your peace of mind. Call us today and we will restore your plumbing with our skilled friendly plumbers.

When Do I Need Emergency Plumbing Service? | Oak Ridge, TN

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Plumbing is essential to modern life in Oak Ridge, TN, and the rest of the United States. Life would be very different without clean water and sanitation. The potential hazards of plumbing that doesn’t work correctly include water damage inside our homes, illness, and an extremely inconvenient lack of clean and easily accessible water. Emergency plumbing services exist because we rely on our homes’ plumbing constantly throughout daily life.

Sewer Lines

Problems with sewer lines are one of the most common reasons for calling an emergency plumbing service. Although sewage problems are a potentially hazardous problem, they prompt calls to the plumber because we tend to notice issues with sewage systems very quickly. Wastewater backing up into toilets, sinks, or bathtubs is alarming. Sewage gases that make it back into the house are also noticed quickly. No matter where a leak in a sewer main occurs, inside the house or in the yard, it makes itself known almost immediately. This is always an emergency because it doesn’t just impact one home. It can contaminate the water table and affect everyone living within a specific area.

Sewage line repairs are not a project to tackle without a professional. Many sewer lines in Oak Ridge, TN, are located in places that may be difficult to reach, and it is quite easy to make the problem worse if an unskilled person attempts repairs. A partially successful fix can be even riskier. Successfully reducing the leak to the point that it isn’t noticeable and appears to be fixed can be dangerous if a minor leak still exists. Sewage could contaminate your home’s clean water supply without being noticed and lead to health issues and illness down the road.

Contaminated Water

If you notice a strange or foul odor when you turn on the faucet, this could be a sign of bacteria in your home’s plumbing system. Contaminated water is a reason for emergency plumbing services, and water can’t be used for drinking or cooking until the problem is fixed. Bacteria and other microorganisms in the water may cause a wide range of illnesses. Children and the elderly are especially susceptible.

Burst Pipes

Burst pipes are always a reason for emergency plumbing services. Although frozen pipes are a concern in cold weather, pipes may be damaged for other reasons. A broken or ruptured pipe can let gallons of water flood into your home in just minutes. The first step in addressing this situation is shutting off the main water supply to your home. This has to be done to avoid extensive water damage. The next step is a call to your local plumber. Some plumbers also have the equipment to help dry out your home. This is a problem that can’t wait. Bacteria and mold start multiplying immediately in wet environments, and wood, drywall, fabrics, and furniture can all sustain water damage.

Sump Pump Failure

A sump pump failure can be an emergency if you rely on it to keep water out of your basement. Heavy rainfall doesn’t have to be a constant occurrence to present a threat of flooding. Areas with inconsistent rainfall can experience flooding during storms because the ground can’t absorb the water fast enough. Sump pumps remove water in basements and crawl spaces and may be an essential tool to prevent flooding in your home. Water in places it shouldn’t be is a sign of a sump pump malfunction, but it’s best to catch problems before they reach that stage. Possible signs of a malfunctioning sump pump include vibrations or odd noises, irregular cycles, or continuous operation for no reason.

Hot Water Heater Failure

Some plumbing issues are emergencies in some households and not in others. The same situation could prompt a call to emergency plumbing services or not depending on circumstances. A malfunctioning hot water heater is one of these situations. Sometimes adjusting the thermostat settings is the only fix necessary, but this should be done with caution. Don’t turn it up so high that hot water can be scalding and cause burns. This is especially important in homes with young children.

A nonfunctioning pilot light is another possibility if your gas-powered water heater isn’t working. Some people deal with pilot lights on their own, while others feel more comfortable calling for assistance. An electric hot water heater could malfunction for many reasons. Sometimes the thermostat isn’t working and needs to be replaced. That may be a reason to call for emergency plumbing service if you need hot water restored immediately. A leaky hot water heater can be very problematic too. The water inside the tank is often under pressure, and hot water gushing from a ruptured tank can destroy furniture and the inside of a home quickly, not to mention causing burns or other injuries to people or pets that may be standing in the way.

Overflowing Toilet

An overflowing toilet only requires emergency plumbing services in certain circumstances. Some issues can be easily fixed with a plunger or slight alterations in the holding tank. If nothing seems to work and you can’t stop the water from flooding out, shut off the home’s water supply and call a plumber.

Leaky Pipes

Leaky pipes are another plumbing issue that may or may not require emergency plumbing services. Homeowners can choose to shut off the water to the house until the leak is fixed. This may be a viable option for many households. Putting a pan or bucket down to catch the leaking water and continuing to use the leaky fixtures until they can be fixed is another option. The potential risk with continued use is that the leak will go from minor to gushing water very quickly. That can cause a lot of damage very quickly and result in paying out a lot more in repairs than simply getting the leak fixed in the first place would have cost.

Call My Professional Plumber in Oak Ridge, TN for immediate emergency plumbing service. These experienced plumbers can also help you keep your home’s plumbing in good condition to make emergencies less likely.

Haven’t Called An Emergency Plumbing Service In A While? Maybe It’s Because We’re Your Regular Plumber | Knoxville, TN

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At My Professional Plumber, we answer emergency plumbing service calls in the Knoxville, TN area and take care of trouble with expert skill. That same plumbing professionalism helps us keep our regular customers out of trouble, and lets them limit the number of emergency plumbing service calls they have to make. Why not make us your one plumbing resource, and see how well we can keep your plumbing working quietly and reliably? You’ll find that services like drain cleaning and plumbing inspections seem to be followed by more peace, and fewer messes. Along the way, you may also discover other reasons why having a regular plumber to keep your systems up to date can be a really good thing, and when you’ve got new ideas for your home, a great resource for making it happen.

Avoiding Emergency Plumbing Service and Clean-Ups By Being Prepared

It’s true that sometimes things happen and we just have to recover, and our emergency plumbing service team is ready to spring to action when you need us. From flooded basements to bathroom overflows, we have some strategies that can help you relax, too. For instance, are your sump pumps ready to take on the next rainstorm? How are your sink and toilet drains? What about the drain piping that leads away from them and sometimes gets clogged too? Shower clogs are usually just an annoyance, but it’s no fun taking your daily showers in a puddle of dirty water.

In the kitchen, making sure your sink, garbage disposal, and dishwasher plumbing are all in good shape can pay off, especially when they get lots of use during holidays and family gatherings. Your laundry room could use a look, too, and are you getting your hot water heater checked often enough? This may sound like a lot, but our professional plumber service is performed by experts, and inspection and maintenance are routine for us.

Routine Drain Cleaning Is a Key Preventive Measure

Routine drain cleaning is also a diagnostic process where additional problems with pipes and sewer lines may be identified and more necessary work indicated, but the basic value of routine drain cleaning is to keep the emergency plumbing service away. Remember, not all drain clogs are a few inches down where the plastic toy or other object gets stuck. As water flows through the curves and turns of your drain pipes, it can deposit material such as grease and begin to grow a clog that eventually may block the line completely, or slow it to a crawl. This clog can be anywhere, from the P-trap below the sink and the twists in toilet plumbing, to the drain pipes that carry waste in the walls from floor to floor and into the sewer line. You just don’t know.

With a routine drain cleaning, you know that your drains and lines are clear, and those midnight surprise flush failures are much less common. Even if you do call the emergency plumbing service for a toilet blockage, the odds are very high that the problem is easy to reach and fix. Routine drain cleaning is a good investment for convenience and significantly reduced chances of nasty cleanups.

Good Habits Keep Drains Clear Too

Keeping garbage disposals clear is the most important reason for learning what does and doesn’t go down the drain, but there are guidelines for most drains in your home, too. Knowing what shouldn’t go down bathroom sinks and toilets, utility sinks in the washing room, or non-disposal kitchen sinks is important, as people may not know what kinds of materials cause more trouble than you’d think. A favorite in the kitchen sink is rice and pasta, which tend to expand in the curving P-trap below the sink or elsewhere in the line if they’re not flushed with plenty of water. The reason? They love to absorb water while they’re sitting in the pipes, and expand until they fill and block the line. Other materials can cause garbage disposal jams and malfunctions, and while some like bones and glass are obvious, what about potato peel problems and egg shell crises?

Installing Local Shutoffs Where They’re Missing Prevents Crises

It’s a fairly simple matter to install a water shutoff valve for your sink or toilet. Many homes already have them in addition to the whole-house shutoff, but for those that don’t, it’s a great way to turn an emergency plumbing service call into a routine visit. Instead of having a rising crisis when drains clog leading the toilet or sink to overflow, anyone who can turn a knob can cut off the water, then end the drama and the flooding. In many homes the main shutoff is decades old and hasn’t been used in a long time, so relying on it as the one solution requires not only a mad dash to the basement or other shutoff location, but figuring out how to loosen the valve and turn it. There’s another idea for preventive plumbing maintenance, a quick check of your main shutoff by one of our plumbers.

It Does Get Cold In Knoxville, TN, So Wrap Those Pipes

According to State Farm Insurance, Tennessee had the fourth highest number of frozen pipes claims in 2018. That not only indicates that there are cold enough temperatures here, but also that, unlike states with “hard freezes” common in the winter, folks here are less likely to be prepared. Unfortunately, Texans learned this lesson recently when unusually cold weather caused a regional crisis of frozen pipes and plumbing damage, with homes flooded and emergency plumbing services completely overloaded with calls.

With My Professional Plumber as Your Regular Plumber, You Can Relax

Between avoiding crises with regular plumbing care and having an emergency plumbing service you can trust on call, knowing us pays off. We serve the Knoxville, TN area with experienced plumbing services 24/7, and we’re waiting for you to call us.


118 North Peters Road
Knoxville, TN 37923


8:00 am–5:00pm