Proudly Serving the Knoxville Area

The 5 Most Common Plumbing Problems That Your Emergency Plumbing Service Can Handle In A Flash | Knoxville, TN

No plumbing problem is fun, but some plumbing issues are more problematic than others. It’s good to know that when you have a major plumbing problem at your Knoxville, TN, home, you can count on My Professional Plumber for our emergency plumbing service. We are a licensed plumbing company that specializes in a broad range of plumbing solutions, including septic systems, leak detection, drain cleaning, and, of course, emergency plumbing service. Our plumbers are highly trained and dedicated to providing the best possible service. At the first sign of trouble, we can send a trained plumber to your location to troubleshoot the issue and apply the ideal fix.

Hidden Leaks

A hidden leak can be small or large. In either case, it’s bound to become a big problem once you find out about it. Hidden leaks can occur at any spot in your plumbing system, but valves and seams are often vulnerable points. The problem with a hidden leak is that much of your plumbing system is unexposed. That means that there’s a good chance that when a leak develops, you’re not going to know about it until some time of damage alerts you to the problem.

When a leak occurs behind a wall, the leaking water can damage your drywall, flooring, and even structural elements like wood beams. Fixing the leak is often difficult, as well, because the pipe in question might be difficult to access without cutting into walls, flooring, or even ceilings. It might be necessary to remove sections of the wall or floor in order to reach the problem area. Sometimes the first sign of the problem is an outbreak of mold or uncharacteristically high water bills. Don’t ignore those types of concerns. They can indicate a serious issue with your plumbing system. If you suspect that you have a hidden leak, you should contact My Professional Plumber for our emergency plumbing service.

Ruptured Pipes

When a pipe suddenly ruptures or breaks, the damage to property, as in the case of a hidden leak, can be extensive. A ruptured pipe can occur because of frozen pipes or in association with a drain clog. Sometimes the age and condition of a pipe can leave it vulnerable to ruptures. When a pipe breaks, it can stop your plumbing system in its tracks. There’s no time to wait for normal business hours; at such times, you need emergency plumbing service. We’ll send a licensed plumber to your home to make the necessary repair or replace the broken parts of your plumbing system.

Sewer Line Repairs

When a sewer line is clogged, a home’s plumbing system is effectively shut down. Sewer lines can become clogged by all sorts of things–anything that clogs a drain pipe. Often, however, tree roots find their way into the small cracks of aging pipes to clog the line. The roots will continue to grow until they eventually block the sewer line. If they are left unchecked, they can damage the sewer line.

Sometimes the sewer line clogs occur because a section of the line has collapsed or is badly damaged. If this occurs, part or all of the line might have to be replaced. This can be a major job that requires digging up the pipe to replace it. Inline repairs may be possible and our emergency plumbing service has the equipment needed to clear the line of tree roots. Even so, a sewer line problem is definitely nobody’s idea of a minor plumbing problem.

Septic System Failure

If you have a septic system that’s older, it may require replacement–especially when it begins to fail. Slow drains, spongy and wet spots in the yard, and unpleasant smells near your septic system can all indicate serious problems. Does that mean you have a plumbing disaster on your hands? Not necessarily. Sometimes there’s a clog developing that can be fixed with septic tank pumping.

However, sometimes the issue is more serious and requires emergency plumbing service. Your Knoxville, TN, home’s septic system isn’t designed to last forever. It could be possible that it’s reached its span. Or, there may be damaged pipes in the drain field. Even large tree roots can impact your drain field system. If you suspect that your septic system isn’t functioning properly, contact My Professional Plumber to schedule our emergency plumbing service.

Water Backflow

If water and sewage back up into your home, it’s usually time to call for emergency plumbing service. Sometimes a toilet will back up; in these cases, homeowners are often able to resolve the clog on their own. On the other hand, water can back up from tubs, sinks, and floor drains as well. When this happens, there’s a big problem. Water backflow isn’t only messy; it can be dangerous as sewage contains harmful pathogens. When the water backs up through your drains, it can damage flooring and walls.

Our plumbing service can determine why your plumbing system is backing up. Then, we can perform the ideal fix. Often, these problems occur because there’s a clog in the system. They can also occur because of a collapsed section of pipe. We know how inconvenient these types of plumbing problems can be. That’s why we’ll send an emergency plumber to your home to tackle this situation as soon as possible.

If you need emergency plumbing service in Knoxville, TN, contact My Professional Plumber. We serve Knoxville and the surrounding areas with a complete lineup of plumbing services. Don’t attempt a DIY fix. Our plumbers are experienced and have the expertise needed to address these and any other types of plumbing disasters. We have the ideal plumbing tools and parts needed to get your plumbing system back into good working condition again fast.

Photo By morenina at Shutterstock

Emergency Plumbing Service: The Worst Residential Plumbing Emergencies | Knoxville, TN

Your plumbing system is an important part of your Knoxville, TN house. It ensures that your home has a constant supply of fresh water at the right pressure and temperature. The plumbing system is also responsible for ensuring that wastewater from your house is quickly drained out before it can pose a serious health hazard. However, like any other mechanical system, the plumbing system is susceptible to developing problems that can negatively affect its performance. Unfortunately, given the importance of your plumbing system, some plumbing situations can cause serious inconveniences or dangers you cannot afford to live with. In other words, most plumbing situations are emergencies that cannot wait to be fixed another day. As such, it is imperative for you to know the worst plumbing situations you can face at home and be in touch with a professional emergency plumbing service you can trust to respond swiftly and get to your house as soon as you have called them. Below is a rundown of the worst plumbing situations that can prompt you to call a plumbing service.

A Burst Pipe

Water pipes usually carry water at extremely high pressure. Therefore, when a pipe bursts, it can ooze a lot of water within a short time. A water pipe can burst due to a number of reasons. For instance, the problem can occur if the ground shifts or if a pipe has been damaged by encroaching tree roots. A water pipe can also burst due to damage caused during an excavation job in your Knoxville, TN home. Whatever the cause might be, a burst water pipe can pose several serious dangers. For instance, it can cut off your house from the main water supply. A burst pipe can also lead to flooding, which might damage your garden and even affect the structural integrity of your house. Therefore, it is imperative for you to call an emergency plumbing service as soon as you have noticed that you have a burst pipe in your home. Professional emergency plumbing providers have the necessary tools and skills to ensure that the issue is fixed in the most efficient way possible.

A Clogged Drain

Of course, you expect wastewater to flow out of your house as soon as it finds its way into your home’s drainage system. Unfortunately, some materials that find their way into your drainage system can cause problems. For instance, materials such as hair, waste food particles, greases, fats, and soap scum in your drains can combine to create balls that can block the flow of wastewater from your house. If the wastewater from your house is not flowing out as fast as it should, or it is not flowing out at all, then your drains could be clogged by such balls. Sometimes, you can try to fix the issue using a plunger, but this DIY solution rarely works. Unfortunately, if a drain clog is not fixed on time, it can render your entire plumbing system unusable and even flood your home with water which can potentially expose your family to pathogens. Therefore, when you notice that you have a clogged drain, you need to get in touch with a professional emergency plumbing service. Professional plumbers have the necessary tools and skills and tools to quickly and decisively remove drain clogs, no matter how stubborn they might seem. The professionals will also help you clean your drains thoroughly to prevent future drain clogs.

A Blocked Toilet

When you flush a toilet, you expect the wastewater and all its contents to quickly flow out of sight. However, if your toilet is blocked for some reason, this will not happen. Instead, the wastewater will overflow the toilet bowl, creating a mess that you definitely do not want to deal with. A toilet can get blocked by materials such as paper and poor-quality flushable wipes that fail to degrade as quickly as manufacturers claim. Whatever, the cause might be, a blocked toilet is not a plumbing issue you can afford to wait to fix another day. As such, you need to call an emergency plumbing service to help you resolve the issue within the shortest time humanly possible. Professional emergency plumbing services providers know how serious and inconvenient a blocked toilet can be, and you can count on them to respond to your call swiftly and offer a quick and decisive solution.

A Malfunctioning Water Heater

The water heater is one of the most important components of your home’s plumbing system. It ensures that your house has a constant supply of hot water for cleaning, cooking, and bathing. Therefore, when it is broken, it can cause serious inconveniences. For instance, if your water heater is not heating water at all, you might be forced to take cold showers and perform other cleaning tasks with ice-cold water. Unfortunately, a water heater is a complex and dangerous appliance for you to handle. For instance, trying to fix your broken water heater on your own can expose you and your family to the risk of electrical shocks and even electrocution, not to mention the risk of sustaining severe burns. Therefore, no matter how urgently you need to get your water heater fixed, you will need to call a professional emergency plumbing service for safety purposes. Professionals have everything it takes to ensure that your broken water heater is fixed quickly and safely.

The Bottom Line

Overall, it is apparent that, as a homeowner, there are many emergency plumbing situations you can face in your house, Therefore, you need to be in touch with a professional emergency plumbing service you can trust to quickly help you resolve any plumbing issue in your house. If you are looking for a dependable plumber providing emergency plumbing services in and around Knoxville, TN, My Professional Plumber is the answer. We have been providing emergency plumbing services for many years, and we are a household name in our community. Get in touch with us today for more information about our company and services.

Photo By Tim Bingham at istock

5 Things To Look For In An Emergency Plumbing Service | Knoxville, TN

Photo By M-Production at istock

If you have a leak in your home in Knoxville, TN, you need to act quickly. The first thing that you should do after turning off the water supply is to call an emergency plumbing service in the area. The longer that you wait, the worse your situation can become. For example, if you have a leaky pipe, the water can start to seep into the foundation of your home. In worst-case scenarios, your home can sustain such significant water damage that it will need to be torn down and rebuilt.

There are many plumbing companies in Knoxville, TN that offer emergency plumbing services. Finding the best option for your home can be difficult, especially if you don’t know what to look for. In this article, we’ll take a look at some of the different things that you should look for.

#1. Awards and Accolades

It’s hard to filter through all of the plumbing companies in the area because every company will only advertise their good points and will try to sweep all of their negative traits under the rug. The best way to see whether you are working with a reputable company is to take a look at all of the awards and accolades that they’ve won. It’s important that you also look at the type of awards that they have won and who gave them the award. Make sure that the company that awarded them the award is reputable and known for its transparency.

For example, we highly recommend finding an emergency plumbing service that has either won an Angie’s List Super Service or a HomeAdvisor award. Both of these awards are quite prestigious. If the company has won an award from an organization that you don’t know about, make sure that you do some research in order to confirm the legitimacy of the award. In general, if the emergency plumbing service has won many awards, you can rest assured that you’ll receive excellent service.

#2. Arrival Time

When it comes to an emergency plumbing service, time is of the essence. It is crucial that the plumbers are able to get to your home in under an hour. Due to this reason, it’s always a good idea to figure how long it will take for the company to arrive. Most reputable companies will have plumbers on standby around the clock. In addition, they’ll usually be able to guarantee a certain arrival time. If you’re concerned about wait time, consider looking for an emergency plumbing service that is located closer to your home. The plumber will have less distance to travel.

While you’re on this topic, you should also ask the plumbing companies whether they charge any travel fees. Some plumbing companies will charge a fee per distance while others will charge a flat rate. Other companies may charge you for gas. It really depends on the policies of the company. Asking ahead of time will eliminate surprises later on.

#3. Guarantees and Warranties

One of the main reasons why you might want to call a professional is because they are typically able to offer guarantees and warranties on all their work. This means that they’ll be held liable should anything go wrong. Some plumbing companies are able to offer a 100% satisfaction guarantee. If you are unhappy with anything, they’ll make it right.

Ask the emergency plumbing service about the types of guarantees and warranties they offer. You should also consider the length of the guarantees. For example, some plumbing companies will offer several years of guarantees for their workmanship. If their repairs fail, they’ll come back and fix them free of charge. It’s always a good idea to figure out how to file a claim with the plumbing company as well.

#4. Experience

A plumbing company that has a lot of experience under their belt will have likely dealt with a lot of different plumbing problems. Not only can they quickly diagnose the problem, but they can usually propose multiple solutions for you to choose from. They’ll also be able to better think on the fly and provide you with creative solutions, depending on what’s going on with the plumbing of your home.

Even if the plumbing company hasn’t been established for a long time, it doesn’t mean that the plumbers haven’t been in the industry for a long time. It never hurts to ask, and most plumbing companies will be more than happy to tell you all that you want to know about their plumbers’ credentials. If you want to be extra careful, you can even verify the information that they give you.

#5. Ongoing Training

Last but not least, it’s important to keep in mind that the plumbing industry is always growing and changing. Best practices years ago may now be outdated and there may be better options. As a homeowner, you want to make sure that you are hiring professionals who are constantly receiving training and are up-to-date with the latest technologies and techniques. This will ensure that you receive a higher overall quality of work.

We Can Tackle Any Plumbing Job!

My Professional Plumber in Knoxville, TN is known for providing some of the best emergency plumbing services in the area. We are committed to excellence, and our team is fully insured and licensed. Our commitment to excellence has won us many awards and accolades. We received the Best of HomeAdvisor 2017 Award, the 2018 and 2019 Angie’s List Super Service Award, the 2018 CityView Best of the Best award, and more. You can also check our reviews online for a better idea of what our customers think of us. You can trust us to always be on time and to provide you with honest, transparent advice and opinions. Your comfort is our top priority!

For more information, give us a call at 865-248-2549. Our team can tackle any plumbing job that comes your way. We provide fast, reliable, and affordable emergency plumbing services.

4 Issues That Require The Help Of A Licensed Plumber | Oak Ridge, TN

Photo By HstrongART at Shutterstock

Since the invention of running water, we have relied on it for many things. We need running water to bathe, brush our teeth, cook, and clean. Running water is also essential for appliances, such as a dishwasher, washing machine, and refrigerators with an ice maker and water dispenser to function properly. You rely on more than running water in your Oak Ridge, TN home. You also rely on the drainage system to remove water and waste from the home. If the water supply system or the drainage system in your home isn’t working properly, performing daily household tasks can be difficult.

If your plumbing system is experiencing any of the signs listed below, schedule an appointment with a licensed plumber.

#1 Toilet Issues

A broken toilet is a very inconvenient issue. This is especially true if you have only one toilet in your home. The most common issue is a toilet that cannot flush. If there is a clog in the toilet and a plunger doesn’t help, you should call a licensed plumbing service. There could be a very large clog, or the clog could be located deep in the pipes, which the plunger cannot reach. A plumbing professional will find the location of the clog and remove it completely, allowing the toilet to flush again.

A constantly running toilet is also a serious issue. If your toilet is functioning properly, it will run when the toilet is flushed, and it should stop when the toilet tank is full. If the toilet continues to run, you should call a plumber. A running toilet can waste up to 30 gallons of water per day. If you allow the problem to persist, it can cause a significant increase in your water bill. There are a few issues that could be causing the problem.

  • The flapper is leaking and needs to be replaced.
  • The refill tube is too long and needs to be shortened.
  • The float is too high and needs to be lowered.
  • There is an issue with the tank’s seal.

These issues can be repaired by a plumbing service, and if you make the call immediately, you can prevent a massive waste of water.

#2 Drain Issues

Slow drains can be a nuisance, and a completely clogged drain is a major problem. If you are having drain issues, don’t waste your time with liquid drain cleaners. These products aren’t always effective, and there is no guarantee that the entire clog will be removed. If it isn’t, it will only be a matter of time before the issue reoccurs. If the drain is completely clogged, a liquid drain cleaner will be useless. In addition, these products contain chemicals that can be harmful to your pipes. If your drains are slow or clogged, you should call a licensed plumbing service. They can use one of a few methods to remove the entire clog safely. The one they choose will depend on the size and location of the clog.

A gurgling drain is another issue that would require the help of a licensed plumbing service. When there is a large clog in the drain, the water will need to change directions. The force of air caused by this direction change will cause the gurgling sound. The longer you wait to call a plumbing professional, the higher the risk that the drain will become completely clogged.

#3 Water Heater Issues

You rely on your water heater for many tasks in your Oak Ridge, TN home. You need hot water to shower, cook, and clean. In addition, your dishwasher and washing machine rely on hot water to function properly. If your water heater is malfunctioning, you should call a plumber specializing in water heater repair. A few tell-tale signs that your water heater is malfunctioning.

  • No hot water
  • Lukewarm hot water, even when it is turned on full-blast.
  • Reduced amount of hot water
  • Poor hot water pressure
  • Discolored hot water
  • Foul-smelling hot water
  • Banging sounds coming from the water heater
  • Moisture or pooling water around the water heater

If the water heater in your Oak Ridge, TX home is experiencing any of these symptoms, you should call a plumbing company right away.

#4 Water Pressure Issues

Poor water pressure is an annoying problem. If the water pressure isn’t powerful enough, simple daily tasks will take longer than they should. Also, without adequate water pressure, your water-based appliances won’t function properly.

If just the hot water pressure is poor, your water heater could be to blame. Over time, sediment can build up at the bottom of the water tank, clogging the waterline, obstructing the water flow. If you turn on the hot water and the water pressure is suddenly very high or sputters from high to low, your water heater could have a faulty expansion tank.

If the hot and cold water pressure is poor, the issue is with your plumbing system. The problem could be something simple like a clogged aerator in the faucet. The issue could also be a leak in the waterline, which is more serious. Waterline leaks can waste a lot of water, causing your water bills to increase. In addition, the pooling water can cause water damage and promote mold growth.

If you have any water pressure issues in your Oak Ridge, TX home, you should call a licensed plumber. A plumber will inspect your plumbing system and water heater to figure out what is causing the water heater issues so the necessary repair can be made.

Why Choose My Professional Plumber?

If you are having issues in your Oak Ridge, TN home that require the assistance of a licensed plumber, contact My Professional Plumber. We have been serving customers in the area for many years, and our plumbers have over 65 years of plumbing experience.

We understand that plumbing emergencies don’t always occur at the most convenient time. If you have a plumbing issue outside of our regular hours, we offer 24/7 emergency service. We will send a plumber to your home as quickly as we would if you had called during regular business hours.

We want you to feel safe when our plumber arrives at your home, which is why all employees must pass a background check and a drug test before they are hired. Your comfort and safety are important to us.

To schedule an appointment for plumbing repair or any other plumbing service, give us a call today.

Professional Drain Cleaning Service | Knoxville, TN

Photo By valdore at istock

Your plumbing system acts like the veins and arteries in our bodies. Instead of carrying blood around the body, our plumbing system carries water around your home and wastewater goes away from it. As the pipes are often out of sight, we only really notice them when something goes wrong. Because they are out of sight it is not always easy to detect a problem such as a leak until a lot of damage is caused.

Just like our bodies, a problem in one area can lead to problems elsewhere. An experienced technician from My Professional Plumber is highly trained. They must perform a diagnosis of a problem and then find the correct solution for it.

Take for example that standing water in your sink or bathtub. Is it caused by clogs forming in the local pipework? Or is it due to a more serious problem like the sewer lines being blocked and causing the water to back up into your home? A drain cleaning service on your sink will remove clogs but not fix a sewer line. You need an expert to get to the bottom of the problem as quickly as possible, you need My Professional Plumber of Knoxville, TN.

When Do You Need a Drain Cleaning Service?

Having a regular drain cleaning service is not at the top of most people’s priorities. Cleaning the drains is one of those put off until tomorrow’s jobs and even then, most people’s solution is to pour some chemicals down the sink.

We at My Professional Plumber suggest that you have a regular drain cleaning service. This will give you peace of mind and remove any problems before they become serious ones, requiring expensive solutions. But if you spot some of the following signs and act quickly you can prevent these serious problems from occurring.

  • Water is slowly draining from your sink or bathtub. One of the first signs of a problem is that your sinks or bathtub will not drain as quickly as they used to. There could be a clog starting to form in the pipework, if it is allowed to grow it will slowly restrict the water that flows through the drain. Unless you act quickly the clog could completely block the pipe, requiring a professional drain cleaning service.


  • The clogs keep returning. In the early stages of clog formation pouring some chemical down the sink may do the trick and completely remove the clog. But it may be more difficult to remove a well-established clog, especially in a hard water area where minerals dissolved in the water can form layers of insoluble scale. The only safe and sure way to remove clogs is to have a professional drain cleaning service from My Professional Plumbing.


  • Do you hear gurgling noises when the water drains? As the water flows over a clog small air bubbles are created, and this causes the gurgling noises that you hear. This is a certain indication of a clog or blockage forming. Unless you like this gurgling sound it is not going away until the clog is removed.


  • Dirty water backing up into your Sink. This could be a blockage in the pipework under your sink or an indication that something more serious is wrong. If you can detect the smell of sewage, then this could be a sign that your sewer line is blocked or damaged. If the sewer line is blocked, then the wastewater from your home cannot exit into the main sewer system. This is a serious health hazard, and you need an expert drain cleaning service from My Professional Plumber.


  • Other unpleasant Other smells could be due to food being trapped in the U-bend. Gentle chemicals may do the trick, but if not, you may have to undo the U-bend to clean it or use a drain snake. If you do not feel confident enough to do this, call My Professional Plumber where help is at hand.


  • Your toilet is not clearing after you flush it. Sometimes a second flush will clear a small blockage, but for larger blockages, if you keep flushing the only likely outcome is that the toilet will overflow. Cleaning up the mess after an overflow is not a pleasant task, and with all the germs, bacteria and even chemicals lying around you will run the risk of infection. Our technicians use protective clothing, and it may be better to leave it to them.

How Do You Avoid These Problems from Happening?

There are some suggestions that you should follow to avoid any future clogs and drain blockages:

  • Be careful what you are pouring down the sink. Clogs are formed when grease, food, and other materials stick to the inside of your pipes. Place food in the compost and pour any grease into a separate container and not down the sink.


  • Be careful what you put into the toilet. Toilets are not trash cans. The only items that should be placed in a toilet are water, human waste, toilet tissue, and some gentle cleaners. It comes as a surprise to many that products such as wet wipes and tissue paper are a no-no. Unlike toilet paper, they are not designed to dissolve easily in water.


  • Do not use strong chemicals. Pouring these down a toilet or sink is not a good idea, as overuse can corrode and damage older pipework and joints leading to leaks.

Let My Professional Plumber Deal with Your Drain Cleaning Service

My Professional Plumber is the drain cleaning service expert in Knoxville, TN. If your toilet has overflowed or your drain is blocked, you want an expert to come over quickly to clean the mess up and fix the cause. We understand the stress you are under when unpleasant things like this happen.

We have many years of experience in cleaning and unblocking drains, and we are on call 24 hours a day. Whatever your plumbing problem, get in touch with us today. We recommend that you have your plumbing system regularly checked. Cleaning the drains regularly will eliminate smaller clogs and blockages before they cause major problems.

Finding A Reliable Plumber | Oak Ridge, TN

Photo By Monkey Business Images at Shutterstock

A burst or leaking pipe can occur at any time, usually at the worst possible moment and it means you need a good plumber quickly. But where do you find one in Oak Ridge, TN? That’s easy, you call My Professional Plumber.

We have been Oak Ridge’s most trusted and reliable plumbers for many years, and we provide a full range of plumbing services to both commercial and residential customers. We have gained a reputation for the highest standards of work at highly competitive prices, and are on hand to help you, day or night, weekends, or holidays. When you need an experienced plumber, we are just a phone call away.

A Plumbing Service Second to None

We do not just repair burst pipes; we provide other vital services as well. You name it, we fix it, and these include:

  • Emergency Plumbing Service
  • Drain Cleaning
  • Plumbing Repair
  • Water Heater Service
  • Garbage Disposals and Many Others

Emergency Plumbing Service

We are used to having clean and warm water on demand, so it is easy to see how stressful this can be when things go wrong. If you want an emergency plumber then call us.

All our technicians are highly trained and can deal will all plumbing problems, and you will not have to wait long for an expert to come and fix the problem for you.

If you do not know already, we suggest that you find where your main water shutoff valve is in your home. A burst pipe or leak can quickly cause thousands of dollars worth of water damage to your home and furnishings. The quicker you can turn the shutoff valve off the better.

Whatever your plumbing emergency you can be sure that we will be ready to quickly help you out.

Drain Cleaning

Have you noticed that your sink is taking longer and longer to drain? You probably have a clog growing in your pipes. The longer you wait the larger it will grow and eventually block your pipes. We suggest that you stop pouring warm grease and food down your sink as these cause the most blockages by sticking to the insides of the pipes.

We also suggest that you use hair traps in your bath and shower tray, these will prevent any hair from entering the pipework and sticking to the inside of the pipes.

Any blockage will also allow mildew, bacteria, germs, and black mold to form in your plumbing system, so you must have your drains regularly inspected and expertly cleaned by a technician from My Professional Plumber.

Plumbing Repair

My Professional Plumber suggests that you have your plumbing system regularly checked, we are highly experienced in finding plumbing problems before they happen, saving you money and preventing water damage.

Is your toilet having problems flushing away waste? You do not want to wait until it’s completely blocked and overflows. If it does, you will have a serious health hazard on your hands. People will pour almost anything down a toilet. The main culprits for blockages are wet wipes, Kleenex, and even cat litter. Unlike toilet paper, these materials and others will not dissolve easily in water.

We at My Professional Plumber suggest that you only flush human waste, toilet paper, some gentle chemicals, and water down a toilet. We also suggest that you do not flush too many strong chemicals down the toilet to clean blockages, as these can damage older pipework and joints and cause leaks. The blockage could be located far from the toilet and any chemicals will not affect it, should the toilet overflow, you may end up with the chemicals over your nice floor.

If you see discolored water or even sewage backing up into your toilet, it probably means that your sewer line is blocked or damaged. If you experience these signs, you may have a serious problem on your hands and need to have it looked at and sorted out quickly.

Water Heater Service

Winters in Oak Ridge, TN can be very cold and the last thing that you want is for your water heater to break down. We strongly recommend that you have your water heater regularly serviced to ensure that it operates safely and efficiently.

But even a well-maintained water heater will need replacing eventually. If your heater is over ten years old and is struggling to cope with all the new washing machines, dishwashers, and other water appliances that you have bought over the years, now may be a good time to replace it. You may also want to upgrade it if you have a larger family.

Whatever the reason it can be difficult to decide which model to replace it with. There are so many to choose from on the market, and you need to select the one with the right capacity for your needs. Do not worry one of our many skilled technicians can help you decide which unit will cope with any current and future hot water demands.

Whatever type of water heater you have or need you can rest assured that we have had many years of experience in servicing, repairing, and installing new water heaters.

Garbage Disposals and Many Others

A garbage disposal unit will keep the sink and drain clear of food and waste. As an older unit wears down or clogs, it can produce a very nasty smell. It can jam more easily too. Do not keep turning the unit on and off to unjam it and this can damage the motor. At the first sign of any problem please feel free to call us.

Why Choose My Professional Plumber plumbing?

We are only too aware of the consequences of having to deal with any plumbing emergency. We are a family-run firm and fully understand the problems that a family faces during a plumbing emergency. That is why we are available 24 hours a day and will respond quickly to any emergency call. Your family’s safety is our number one priority. Whatever your plumbing needs, we are here to help you!

Haven’t Called An Emergency Plumbing Service In A While? Maybe It’s Because We’re Your Regular Plumber | Knoxville, TN

Photo By Spiderstock at istock

At My Professional Plumber, we answer emergency plumbing service calls in the Knoxville, TN area and take care of trouble with expert skill. That same plumbing professionalism helps us keep our regular customers out of trouble, and lets them limit the number of emergency plumbing service calls they have to make. Why not make us your one plumbing resource, and see how well we can keep your plumbing working quietly and reliably? You’ll find that services like drain cleaning and plumbing inspections seem to be followed by more peace, and fewer messes. Along the way, you may also discover other reasons why having a regular plumber to keep your systems up to date can be a really good thing, and when you’ve got new ideas for your home, a great resource for making it happen.

Avoiding Emergency Plumbing Service and Clean-Ups By Being Prepared

It’s true that sometimes things happen and we just have to recover, and our emergency plumbing service team is ready to spring to action when you need us. From flooded basements to bathroom overflows, we have some strategies that can help you relax, too. For instance, are your sump pumps ready to take on the next rainstorm? How are your sink and toilet drains? What about the drain piping that leads away from them and sometimes gets clogged too? Shower clogs are usually just an annoyance, but it’s no fun taking your daily showers in a puddle of dirty water.

In the kitchen, making sure your sink, garbage disposal, and dishwasher plumbing are all in good shape can pay off, especially when they get lots of use during holidays and family gatherings. Your laundry room could use a look, too, and are you getting your hot water heater checked often enough? This may sound like a lot, but our professional plumber service is performed by experts, and inspection and maintenance are routine for us.

Routine Drain Cleaning Is a Key Preventive Measure

Routine drain cleaning is also a diagnostic process where additional problems with pipes and sewer lines may be identified and more necessary work indicated, but the basic value of routine drain cleaning is to keep the emergency plumbing service away. Remember, not all drain clogs are a few inches down where the plastic toy or other object gets stuck. As water flows through the curves and turns of your drain pipes, it can deposit material such as grease and begin to grow a clog that eventually may block the line completely, or slow it to a crawl. This clog can be anywhere, from the P-trap below the sink and the twists in toilet plumbing, to the drain pipes that carry waste in the walls from floor to floor and into the sewer line. You just don’t know.

With a routine drain cleaning, you know that your drains and lines are clear, and those midnight surprise flush failures are much less common. Even if you do call the emergency plumbing service for a toilet blockage, the odds are very high that the problem is easy to reach and fix. Routine drain cleaning is a good investment for convenience and significantly reduced chances of nasty cleanups.

Good Habits Keep Drains Clear Too

Keeping garbage disposals clear is the most important reason for learning what does and doesn’t go down the drain, but there are guidelines for most drains in your home, too. Knowing what shouldn’t go down bathroom sinks and toilets, utility sinks in the washing room, or non-disposal kitchen sinks is important, as people may not know what kinds of materials cause more trouble than you’d think. A favorite in the kitchen sink is rice and pasta, which tend to expand in the curving P-trap below the sink or elsewhere in the line if they’re not flushed with plenty of water. The reason? They love to absorb water while they’re sitting in the pipes, and expand until they fill and block the line. Other materials can cause garbage disposal jams and malfunctions, and while some like bones and glass are obvious, what about potato peel problems and egg shell crises?

Installing Local Shutoffs Where They’re Missing Prevents Crises

It’s a fairly simple matter to install a water shutoff valve for your sink or toilet. Many homes already have them in addition to the whole-house shutoff, but for those that don’t, it’s a great way to turn an emergency plumbing service call into a routine visit. Instead of having a rising crisis when drains clog leading the toilet or sink to overflow, anyone who can turn a knob can cut off the water, then end the drama and the flooding. In many homes the main shutoff is decades old and hasn’t been used in a long time, so relying on it as the one solution requires not only a mad dash to the basement or other shutoff location, but figuring out how to loosen the valve and turn it. There’s another idea for preventive plumbing maintenance, a quick check of your main shutoff by one of our plumbers.

It Does Get Cold In Knoxville, TN, So Wrap Those Pipes

According to State Farm Insurance, Tennessee had the fourth highest number of frozen pipes claims in 2018. That not only indicates that there are cold enough temperatures here, but also that, unlike states with “hard freezes” common in the winter, folks here are less likely to be prepared. Unfortunately, Texans learned this lesson recently when unusually cold weather caused a regional crisis of frozen pipes and plumbing damage, with homes flooded and emergency plumbing services completely overloaded with calls.

With My Professional Plumber as Your Regular Plumber, You Can Relax

Between avoiding crises with regular plumbing care and having an emergency plumbing service you can trust on call, knowing us pays off. We serve the Knoxville, TN area with experienced plumbing services 24/7, and we’re waiting for you to call us.

Will You Notice A Change After You Get A Drain Cleaning Service? | Oak Ridge, TN

Photo By janrysavy at istock

When My Professional Plumber provides drain cleaning service to your home in Oak Ridge, TN, we do a thorough job, clearing out expanding clogs that may have developed over years. Our service also helps clear traps and pipes between the floors of your home, and blasts out accumulations of grease, hair, soap scum, and who-knows-what that line the pipes, especially leading from your bathrooms. It may seem like our drain cleaning service will just help you avoid emergency plumbing calls to your Oak Ridge, TN home. However, you may actually notice a difference, especially if you’ve never had this service before. Here are some reasons why.

The “Slow Sink” Effect

Have you experienced a clogged sink that, when cleared, suddenly drains much faster than you remember it doing before? Clogs tend to creep up on you. Sometimes it’s something obvious stuck in the toilet or drain that’s blocking and, when removed, restores full flow. Most of the time, though, the clog is a result of a slowly expanding mess in your pipes that has caught more stuff as the flow slows through that section. When the problem is in your main drain pipes, this slow flow can help clogs form in the pipes and traps in your bathrooms and kitchen. Drain cleaning service is a way of starting fresh, making sure that all the lanes in your drain highways are open, if you will. We do this through a diverse approach, from running mechanical cleaning devices through to hydro-jetting the mess away using very high pressure water. Our experts also monitor the condition of your pipes, making sure that they’re in good shape and don’t need repair, and also ensuring that our cleaning techniques are appropriate for your specific plumbing.

Ensuring That Any Clog Is a Simple Clog

If your home hasn’t had a drain cleaning service recently, or at all, a simple toilet or sink emergency plumbing call can turn out to be more complex, or to require another visit once the real problem in the pipes further on gets clogged again. This can be especially troublesome late at night, when the plumber talks about how he’s cleared the sink or toilet, but something’s still not right and it is going to take some time. Once you’ve had a drain cleaning service, the odds of having one of those distant clogs cause problems for you are slim, and your plumber will simply do the work on the sink, trap, or nearby plumbing and be gone again, mission accomplished. You could mention that you had a drain cleaning service performed recently and get a few compliments from the professional, who knows how much it helps their work.

Sewer Cleaning, Too

Sometimes the biggest clog in your system is parked outside your house in your sewer line. That could slow down and back up flow from throughout the house, even in ways you don’t expect so it’s not clear where the problem is. In any case, if your drain cleaning service includes your sewer line, you can get clogs cleared out with hydro-jetting or other techniques and have a straight shot all the way to the city line. Sewer line, that is. Cleaning and inspection go together, and while no homeowner wants to face sewer repair costs, if there are problems in your pipe, we may be able to provide repairs using one of several newer techniques that don’t involve serious landscaping disruption. On the plus side, even if we see signs of future issues, you know and can plan, which can be valuable. For most homeowners, though, we look, we clean, and everything flows better.

Plumbing Inspection as Part of Your Drain Cleaning Service

If yours is an older home, depending on the type of drain pipes you have there may be corrosion or other issues. When we take a look in your pipes, we can help you understand any issues developing there, and catch any problems before there are leaks which, of course, are a bit messier when they’re in the drain line. We also provide inspection services and leak detection and repair for your water supply lines, both inside your house and in your yard on the way from the city supply. Ask us about these and other services that can help you keep on top of any plumbing issues you have, avoiding future problems.

Call Our Experts for Your Remodeling Projects, Too

One way to make sure your drains stay clean is to have new plumbing professionally installed to code so they drain properly and work smoothly. Our team is glad to work with you to remodel your kitchen or bathroom, adding new features and replumbing as necessary to give you a better kitchen experience or reviving your old bathroom. These days, there are so many new fixtures and features to enjoy, from comfortable sinks with easy-access spouts and controls to highly effective and efficient toilets that save water without degrading performance, and can even be installed with a bidet option. Your shower or bath is just waiting for renewal, surely, and there are ways to make your shower quick and convenient or relaxing and luxurious that don’t use that much water and are definitely worth it.

The Benefits Are Clear: Drain Cleaning Service from My Professional Plumber

By now you should have some idea of why clear drains make such a big difference in your home, and why a regular service will benefit you in so many ways, especially in limiting the late-night disruptions of overflows and floods. At My Professional Plumber, our team serves the Oak Ridge, TN area with complete plumbing services including expert drain maintenance and repair. We also offer skilled emergency plumbing service when you need help now and you want an experienced professional on the job. We’re glad to answer your questions, schedule visits, and talk about your remodeling plans. Just give us a call.

Residential Drain Cleaning Service: Benefits Of Clean Drains | Knoxville, TN

Photo By ferrantraite at istock

Drainage systems remove wastewater from your house to the septic tank or sewer lines. Clean drains and pipes help homeowners to run household chores smoothly since water will flow freely through the drainage, reducing stressful situations such as sink blockages, odor, and looking for a drain cleaning service professional in Knoxville, TN. Ensuring drains are clean comes with some long-lasting benefits, including:

Keeps Blockages at Bay

Household drains are prone to clogging due to small substances, soap scum, mineral deposits, grease, food particles, dirt, and debris. Grime and dirt build-up over time leading to blockages require the attention of drain cleaning providers to unblock them.

The blocked drains are always a nuisance to homeowners in Knoxville, TN, because they can lead to health hazards if indoor floods, backups, and overflows occur. Routine cleaning of the drains by a drain cleaning professional averts the blockages and clogs. You should also ensure that foreign materials do not go down your bathroom and kitchen drains for the smooth running of the drainage system.

Therefore, keeping the drains clean will ensure blockages are at bay. It will also clear up any form of a build-up of soap scum, food particles, and dirt that might lead to standing water and floods. In addition to that, unclogging your drains prevents the possibility of pipe bursts.

Prevents Odor

Blocked toilet drains can cause unhealthy situations in case of overflows and backups. It can also make your home a no-go zone because of the bad smell that permeates the whole house. Wastewater backups from toilet bowls can also cause health complications that might be costly to treat.

Such issues can be handled effectively by drain cleaning service experts to fix the faulty drains to restore indoor air quality. Clean drains in your home will prevent permeating odors that can create a bad image before your visitors. Having a regular maintenance plan that’s executed by reliable and skilled drain cleaning contractors to clean the drains at least twice annually will help keep the toilet and bathroom drains clean, promoting fresh and clean air in your home.

Elongated Pipe Lifespan

Drains are connected to pipes that are responsible for transporting used and dirty water and toilet waste from your house to sewer systems. Monitoring what is flushed down the toilet, and what goes down that bathroom and kitchen drains is one way of keeping the drainage system operational for long without repairs and replacements.

Regular maintenance of the drainage system by drain cleaning service plumbers can also aid in prolonging the life of the drainage pipes. Additionally, comprehensive cleaning averts blockages that might cause cracks in the pipes leading to leakages of the dirty water and waste into your foundation or beautifully landscaped yard. Therefore, you should ensure a professional inspects your drains regularly for any blockages and clean them. It will help you save on finances you would spend on replacing drainage pipes when they crack or burst.

Say Goodbye to Floods and Overflows

Clogged bathrooms, toilets, and kitchen drains can lead to overflows and floods in your house. If you have ever found your home filled with water after a short vacation and your taps weren’t open, then there’s a possibility your drainage system is faulty. The floods and overflows can damage your personal items and house furniture making you spend time and money on getting wastewater damage restoration services.

To avoid such scenarios in the future, you can talk to a drain cleaning service provider to inspect your drain regularly and deliver the necessary maintenance solutions. You can rest easy knowing all your drains are operating smoothly after a drain cleaning provider cleans them.

No More Costly and Dirty Plumbing Work

Clean drains lower the risks of emergency, dirty, and costly plumbing work in your home. Having a skilled drain cleaning service professional in your house to inspect the drains for clogs and clear any built-up grease and grime during maintenance is crucial.

The expert ensures the drains are left clean and in perfect condition to eliminate the dirty used water and waste from your home effectively. When cleaning is done regularly, there is no day you will call your drain cleaning service provider for emergency plumbing solutions. It is costly to hire a drain cleaning professional if your drainage system is in a pathetic unmaintained condition. A poorly serviced drainage system will require more time and attention, making the cleaning process expensive.

The clogged systems can also create a sizable dent in your pockets because you might need new drainage pipes to replace the corroded and cracked ones. To avoid spending more time and money fixing drains and replacing worn-out components, you should invest in regular cleaning by skilled drain cleaning service professionals.

Reduces the Risk of Mold and Bacteria

Clogs in your bathroom and kitchen sinks can be caused by accumulated molds and bacteria inside drainage pipes. Experienced drain cleaning service providers use biological cleaners, which are environmentally friendly to clear out clogs caused by mold and bacteria in your drains. With repeated cleaning and maintenance of the drains, there will be no or limited chance of microorganisms growing in your home’s drainage system.

Averts Leakages

When your drainage system is leaking, it might cause bad odor and filthy unhealthy conditions in your residential home. The leakages might be due to corroded drain pipes that are cracking and releasing dirty water or waste.

Accumulation of chemical deposits in the drain pipes can cause the pipes to corrode and burst. By having routine cleaning of your drainage pipes by a drain cleaning technician, you will reduce the possibility of the pipes corroding, leaking out waste, and dirty water compromising the value of your home. Additionally, you should utilize drain pipe-friendly chemicals in your home to help prevent corrosion.

Call Us Today!

The most noticeable benefit of clean drains is how it runs smoothly and efficiently. It makes cleaning the drains a crucial process that you should invest in to prevent blockages, clogs, bad permeating odors, and costly plumbing repairs. Therefore, if you want your drains to be regularly cleaned by experienced drain cleaning service experts, contacting My Professional Plumber in Knoxville, TN, is the first step to take.

When To Call The Emergency Plumber For Common But Serious Plumbing Emergencies | Knoxville, TN

Photo By Geber86 at istock

Are you experiencing a plumbing emergency? If you are, you should contact your local, licensed plumber for urgent plumbing service. Plumbing malfunctions can happen unexpectedly. It is important to pay attention to your plumbing system and address its needs as soon as possible. The faster you repair a plumbing malfunction the less damage will occur. This is especially true for plumbing emergency malfunctions. Any type of plumbing malfunctions warrants a call to the plumbing company. Emergency plumbing service usually occurs on the same day. Plumbing emergencies usually have to be taken care of within the day in order to prevent further damages. If your plumbing system is experiencing any of the following malfunctions contact an emergency plumber. If you live in the Knoxville, TN, area, contact the plumbing professionals at My Professional Plumber.

Plumbing Emergencies

There are so many components to plumbing systems. A plumbing emergency can happen anywhere on a property at a moment’s notice. Some common plumbing malfunctions turn into plumbing emergencies due to the area it is in. If your plumbing system springs a small leak somewhere along the pipeline it may or may not be considered an emergency based on how severe the leak is, however, if that same lea occurred over important stationary electronic devices you would need to contact an emergency plumbing company in order to prevent your precious electronics from becoming severely water damaged. Plumbing emergencies can usually be determined on a case-by-case basis. If your plumbing malfunction resembles any of the following examples, have a professional plumbing technician repair your plumbing system urgently. Doing so can save you a lot of money and reduce the accumulation of damage.


Clogs can happen in any drains. The kitchen sink and bathroom tub are usually the most common drains to become clogged. If you’re lucky your toilet won’t become clogged as often. These drains do become clogged due to the types of debris that are usually swept down them. If these drains become clogged it may not be cause for alarm. You should still contact a professional whether it is an emergency or not. Contacting a licensed plumber for professional clog removal will help prevent clogs in the future.

One of the types of clogs that should be considered an emergency is the toilet clogs that can’t be remedied with the help of a simple plunger. It is extremely common for toilets to become clogged. Sometimes the clogs are caused by things such as too much tissue or something similar. This can usually be fixed with plunging. Plunging works by changing the pressure from below and above the clog. The motion loosens the debris causing the clog and allows the water to pass through freely. If using the plunger is able to fix a clog then you may not need to contact a plumber. If you find yourself using a plunger often then you should contact a plumbing company right away. This indicates there is a problem much more complex than a simple one. If your toilet drain is no longer draining then you will need to contact an emergency plumber for immediate assistance.

Sinks typically become clogged due to food debris. If your kitchen sink doesn’t have a garbage disposal, you should not let food get into the drain. Food easily becomes lodged in drains, causing serious clogs that smell bad and attract bacteria, mold, and insects. Clogs that happen in other areas such as the tub or bathroom sink can be avoided with periodic professional drain cleaning services from a trusted and licensed plumbing service provider. If you live in the Knoxville, TN, area, and are in need of emergency or nonemergency plumbing services, contact My Professional Plumber for drain cleaning and clog removal services.

No Water

Having no water in the home would be considered an emergency. Before you call the emergency plumber check to see if you have water anywhere on the property. If the lack of water is isolated to one area it could be due to a variety of causes. One of those causes could be a major leak somewhere along the water supply system. If this is the case, you will need to contact an emergency plumber right away.

If there is no water anywhere on the entire property it could be due to general public maintenance. If you haven’t received any notices that would relay any information of work being one on the water lines in your area, you may need to contact your water supply company. If work is indeed being done, you can rest assured knowing your water will be on sooner or later. If this is not the case, you may need to contact an emergency plumber for immediate investigation and repair of your water supply system.

No Hot Water

Having no hot water is an unfortunate occurrence, however, these things do happen. If you have recently used a ton of hot water your hot water will run out, only to return after the hot water heater has had a chance to generate more heated water. To generate more hot water the hot water heater simply funnels more clean cold water into the tank and then proceeds to heat the water with some source of heat. If the hot water heater is electricity-powered it will be heated by an electric pilot light. If the hot water heater is gas-powered the water will be heated by a flame. Having no hot water is alarming and rightfully so.

If your hot water heater is gas-powered and the pilot light has gone out. This could be a very dangerous situation. The pilot light for the hot water heater must remain lit, in order to prevent a gas leak. If your hot water heater isn’t working check to see if the pilot light is on. If the pilot light is not on, contact a professional for immediate assistance. If you can, find the water heater’s gas shut-off valve to prevent gas from leaking into the house. Keep the gas off and windows open until an emergency plumber can assist you with the necessary repair and maintenance of your water heating appliance. There are many other reasons your hot water could be off. No matter the reason, contact an emergency plumbing technician for immediate assistance and repair. If you live in or around the Knoxville, TN, area, contact My Professional Plumber for all of your plumbing service needs.


118 North Peters Road
Knoxville, TN 37923


8:00 am–5:00pm